Reports (166,965)

  • Damaged Sign

    143 Paris St, East Boston, Ma, 02128

    Broken sign

    OPEN #101006613636
  • Street Light Outage

    Idaho St & River St

    Light pole blown out

    OPEN #BCS-00191894
  • Damaged Sign

    260 Norwell St, Dorchester, Ma, 02124

    faded sign

    OPEN #101006613564
  • Damaged Sign

    Intersection Of Elwyn Rd And Park St, Dorchester, Ma

    faded sign

    CLOSED #101006613559

    Case Noted. I called the constituent and no answer.. location given does not match the photo given. need more information.

  • Damaged Sign

    677 Huntington Ave, Boston, Ma, 02115

    There are two signs that indicate the 39 bus stop in the intersection with 677 hungtington Avenue towards Forrest hills. This is confusing and should be addressed ASAP. It is even confusing bus drivers and since Friday I have seen some stop at the first and others at the second location.

    CLOSED #101006613556

    Case Referred to External Agency. This is under the jurisdiction of the Massachusetts Bay Transportation Authority. The MBTA confirmed that they have received this complaint. The appropriate district will be responding. Thank you.

  • Damaged Sign

    397 E Fifth St, South Boston, Ma, 02127

    Replace signs

    OPEN #101006613517
  • Damaged Sign

    392 E Fifth St, South Boston, Ma, 02127

    Replace street cleaning sign

    OPEN #101006613516
  • Damaged Sign

    113 H St, South Boston, Ma, 02127

    Signs need to be replaced

    OPEN #101006613512
  • Other

    297 Centre St, Jamaica Plain, Ma, 02130

    Electrical plate is missing a screw and therefore exposing wires. Inside a light pole at 297 Center St. in Jamaica Plain. Easy fix if someone could come out and replace the screw.

    CLOSED #101006613402

    Case Noted. A new case has been created for this service request, please reference case #BCS-00191796. Thank you for contacting Boston 311.

  • Contractor Complaints

    683 E Seventh St, South Boston, Ma, 02127

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [Yes] Date when this occurred: [04/15/2026] Time when this occurred: [14:18] Please specify details.: [Poles left out on the sidewalk and street taking up parking, posting do not match up with the actual address. Work is being done at 683 up and listed for 506.]

    CLOSED #101006613355

    Noted. Apologies for the inconveniences this has caused, contractor and Utility company have been contacted to remove signage and rectify this situation. Your patience and cooperation is greatly appreciated, thank you.

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