Reports (53,746)
-
Poor Conditions of Property
11 Blackwood St, Apt 11 B, Boston, Ma, 02115Unkempt overgrown grass | Details: [Constituent states that there is construction debris blocking the sidewalk in front of this location] Exact location: [Sidewalk]
CLOSED #101006608421Noted. At the time of arrival, no code enforcement violations were found no violations in force for best results. Please provide picture.
-
Illegal Parking
493 E Fourth St, South Boston, Ma, 02127Non resident, out of state plates parked in resident parking weekly, for days at a time. Please enforce.
OPEN #101006608418 -
Unsatisfactory Living Conditions
40 Gove St, 1, East Boston, Ma, 02128Constituent reports water damage, mold, and structural issues due to a porrly sealed/unsealed window in their apartment. Constituent states that the window is a large bay window, and that water damage has rotted the surrounding wood, causing dangerous structural issues, even to the point of the wall moving when it is pushed on. Constituent states that they don't have a contact for property management, and has been trying to go through the realtor they rented this unit from in the mean time. Constituent has pictures and videos of these issues and can provide them upon request. | Any children under 6 years of age: [No] Move in date: [02/01/2026] Owner's name and contact info: [Realtor: Michael Paredes, 929-444-0348, Evo Boston Property management doesn't have an available contact] Occupants name and contact info: [Same as Caller]
CLOSED #101006608407Case Noted.
-
Abandoned Vehicle
Intersection Of Westbrook St And Bennington St, East Boston, MaI would like to report an abandoned vehicle on Westbrook St, Boston, MA 02128. It is a dark GY HONDA CIVIC MA 6AEK42 that has been parked in the same spot for over two weeks without moving. Additionally, this is a recurring issue on this street, as many people leave their vehicles parked for extended periods of time. This creates difficulties for residents trying to find parking. We kindly request that the city consider installing signage to limit parking duration or take appropriate measures to prevent vehicles from being abandoned in this area.Thank you for your attention to this matter.
OPEN #101006608296 -
Pruning Request
216 Brooks St, Boston, MA 02128CLOSED #BCS-00189322Noted. The tree in question currently meets the City of bostons pruning specifications and does not require any work at this time. There is no overhang of the house so there is no need to prune for the insurance company. All public street trees in the City of Boston are protected by state law (MGL CH 87).
-
Broken Sidewalk
540 542 E Fourth St, South Boston, Ma, 02127542 East Fourth side walk repair is on schedule for BWS gate valve removal by hydrant. I put in a request yesterday (#101006606647) for the replacement of an additional 3 sidewalk cement squares at driveway which is very close almost adjacent to the square that is is being recemented in connection with the sidewalk valve removal. Both are at the exact same address. I would appreciate it if you could include those squares at the same time.
OPEN #101006608229 -
Dead Animal Pickup
40 Berkeley St, 502, Boston, Ma, 02116Caller states there is a dead rat in the middle lane. | Dead animal on sidewalk/roadway: [Roadway] Type of animal: [Rodent] Date when animal seen: [04/10/2026] Time when animal seen: [13:20]
CLOSED #101006608081Noted. Nothing found at this location.
-
Other
Intersection Of Massachusetts Ave And Newbury St, Boston, MaPlease add commuting bike lanes in that run parallel to commuter rail and the highways - all forms of transportation deserve access to commuting. The esplanade path is too windy and time consuming. We want more direct routes that travel the same path as highways and train tracks. Scenic routes are nice but they don’t get you to work efficiently.
CLOSED #101006608012Case Noted. Thank you for providing your feedback regarding bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure repair team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.
-
Other
1 City Hall Plz, Boston, Ma, 02108Why didn't the city communicate results of the transportation survey asking resident opinions on the Blue Hill Avenue project and bike lanes?!?!? I paid taxes for that, and it showed that most people support bike lanes overall and the Blue Hill Ave project, even in the surrounding neighborhood. The data shows less than half of people oppose these things and that it's strongest opponents are old white people! Some supporter of marginalized groups Michelle Wu is! Plus, people having a hard time traveling in Boston overwhelmingly want more reliability in transit, even older white people, yet you've stopped all bus priority work.
CLOSED #101006607750Case Noted. Thank you for providing your feedback regarding bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure repair team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.
-
Rodent Activity
Intersection Of Cedar Lane Way And Mount Vernon St, Boston, MaExtensive rat holes at the tree in front of 101 Mount Vernon on Beacon Hill
CLOSED #101006607726Noted. At the time of inspection found some rat burrows. Will schedule the department to treat the burrows in the tree pit. If you have any questions please contact the inspector at hung.nguyen@boston.gov.
Filters
Search
- time in ma (Remove)
Ticket Type
- Other (11,124)
- Pothole (7,808)
- Dead Animal Pickup (7,210)
- Illegal Parking (6,494)
- Residential Trash out Illegally (3,624)
- Rodent Activity (3,175)
- Contractor Complaints (2,136)
- Tree Maintenance Requests (1,076)
- Requests for Street Cleaning (1,051)
- Broken Sidewalk (873)
- Poor Conditions of Property (843)
- Pest Infestation - Residential (660)
- Illegal Dumping (611)
- Unsatisfactory Living Conditions (567)
- Abandoned Bicycle (530)
- Snow Plowing/Salting (518)
- Streetlights (512)
- Abandoned Vehicle (438)
- Damaged Sign (368)
- Sidewalk Not Shoveled (366)
- Request for Litter Basket Installation (344)
- Sidewalk Repair (333)
- Work Hours - Loud Noise Complaints (284)
- Pavement Marking Maintenance (268)
- Traffic Signal Repair (249)
- Residential Trash out Illegally (202)
- New Tree Requests (189)
- Empty Litter Basket (127)
- Needle Cleanup (124)
- General Traffic Engineering Request (122)
- Poor Conditions of Property (118)
- Illegal Dumping (100)
- Roadway Repair (97)
- Park Maintenance Requests (94)
- Tree Emergencies (67)
- Missing Sign (63)
- General Lighting Request (62)
- Construction Debris (50)
- Other Snow Issues (49)
- Parking on Front/Back Yards (Illegal Parking) (47)
- Illegal Auto Body Shop (46)
- Overflowing or Unkept Dumpster (44)
- Graffiti Removal (38)
- Highway Maintenance (37)
- Parking Meter Repairs (33)
- Trash on Vacant Lot (32)
- Abandoned Building (31)
- Major System Failure (30)
- Short Term Rental (29)
- Space Savers (28)
- Catchbasin (27)
- Student Move-in Issues (25)
- Park Improvement Requests (25)
- Illegal Posting of Signs (24)
- Graffiti Removal (21)
- Sidewalk Cover / Manhole (20)
- Domestic Animal Issue (19)
- Pruning Request (19)
- Tree in Park (19)
- Illegal Vending (18)
- Pigeon Infestation (16)
- Streetlight Knock Downs (16)
- Tree or Stump Removal (15)
- Utility Casting Repair (15)
- Construction Debris (13)
- Municipal Parking Lot Complaints (13)
- Street Light Outage (12)
- Parking on Front/Back Yards (Illegal Parking) (10)
- BWSC Pothole (9)
- Encampments (8)
- Illegal Vending (6)
- Install New Lighting (6)
- Upgrade Existing Lighting (6)
- Roadway Flooding (5)
- Fire Hydrant (5)
- Illegal Posting of Signs (5)
- Unit Pricing Wrong/Missing (5)
- Fallen Tree or Branches (4)
- Scanning Overcharge (4)
- Short Measure - Gas (4)
- Litter Basket Maintenance (4)
- Private Parking Lot Complaints (3)
- Valet Parking Problems (3)
- Watermain Break (2)
- Item Price Missing (2)
- Downed Wire (2)
- Cemetery Maintenance Request (2)
- Knockdown Replacement (2)
- Planting Request (2)
- Park Groundskeeping (1)
- Broken Park Equipment (1)
- Street Light Knockdown (1)
- Oil Truck - Short Measure (1)
- Product Short Measure (1)
- City/State Snow Issues (1)
- Pedestrian Safety Issues (1)
- Wild Animal Issue (1)
- Ballfield Issue (1)