BOS:311
CLOSED #101004842123

Case Noted. The City of Boston does not have the authority to regulate healthcare facilities. Please contact the state at 211. Thank you for contacting Boston 311.

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Description
I had a 1:15 appointment for my elderly sister today what experience no wheelchairs and she's a broadside woman so we needed a large wheelchair had no wheelchairs they said they stole them all from Methadone mile not having nobody knows who to contact to have him replaced all of the parking from the Hilton Hotel is reserved for the hotel there is no parking spaces handicap spaces drop off areas where should we say 15-20 minutes drop off or pick up signs posted for your facility for the hospital all of the hotel staff and security is allowing the hotel to reserve all the parking and taking it away from the elderly at your hospital I don't understand how they're getting away with it but sign should be posted the dumpster should be removed those two cars that's in this picture been there from the 4 hours when I left at 5:30 because I missed my appointment because I was unable to park to allow her out of the car that had no wheelchairs so they postpone my appointment because I was 7 minutes late and I had to wait four and a half hours and it happened to several people in front of me and behind me the same way they had to reschedule but I did not leave I waited for my appointment please have the mayor stop by these facilities in these hospitals to talk to higher Staff to correct these problems immediately thank you 311 if there's anything do it for the Elder we all have moms at home by delay make some late from taking a meds and leaving them very nervous in this place this is not right at all I know we don't get involved this deep but I was a part of it today and I'm very let down of the results with nobody wants to take charge as if they don't care staff are overworked and I know it's hard for them but they need help rescue them show them we can set up a plan to make it better
Location
1 City Hall Plz, Boston, Ma, 02108
42.36046048, -71.05815243
Photos
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