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Opened: Sep 28, 2023 at 6:42 PM
Description: Dear Mayor Wu, I am writing to urge your administration to do everything in its power to improve the Red Line service. The slow zones are unbearable. The service is unreliable. Subway cars are constantly out of service, forcing crowding on other cars. Further, the escalators at the south-bound egress in Andrew Station have been out of service for nearly a month with no signs of repair. The MBTA is a liability for the City of Boston. Its disrepair will only drive people and businesses away until something is done. I know your administration is working on this and that the commonwealth bears much of the responsibility. But please, I implore you, whatever is currently being done isn't enough. Thank you for your time and attention to this. | Case (SR) Type: [Mayor's Request] Referred To: [INTERGOVERNMENTAL RELATIONS]

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