- ID
- #101005161639
- Status
- CLOSED
- Opened
- Closed
- Description
- Constituent states the restaurant provided the bill and was charged a convenience fee without any knowledge of what it was for. Constituent asked the manager about the fee and was told to pay cash if she didn't want to pay it. Constituent states there is no sign for a convenience fee posted anywhere. | Store name/location: [2Twenty2] When did this happen: [11/09/2023]
- Location
-
22 Batterymarch St, Boston, Ma, 02109
42.35786, -71.05452
Activity
-
Submitted
Opened
Closed
Case Resolved | They were educated that they must post the credit card fee on the menu. They are in the process of ordering new menus and putting it on there.