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- Constituent wants to file a complaint that someone in the office couldn't find a payment and the payment was already there. She called back to speak to the manager John Hernandez, and Felix Torres stated that they are off, that they are out and she is going back and forth with her credit union about a check that was sent out on 6/6/24 for $680.00 Someone please call her back ASAP. | Case (SR) Type: [Excise Tax] Referred To: [TAX: EXCISE]
Case Resolved. Thank You for contacting the City of Boston Taxpayer Referral & Assistance Center. *Please note we are not the Collecting Department. If you need information on the following: Payments, Municipal lien certificate(MLC), Tregor Stamps , a Tax Title Payment or payments Release of Tax Takings and. Please contact the Collecting Dept. directly by email: collecting@boston.gov or by phone 617-635-4131. They will assist you. Johnny Hernandez, is in the Collecting Dept. The Collecting dept this a collecting issue. The T.R.A.C does not handle payments. This is Johnny's email that you can reach out to him about this matter. johnny.hernandez@boston.gov Sincerely, Sandra Noel Director, Assessing Services Taxpayer Referral & Assistance Center Boston City Hall Rm-M5 Boston, Ma, 02201 Work 617-635-4287.
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