- Opened
- Closed
- Description
- Without notice my child’s bus route times were adjusted. Fortunately I happened to notice and got to the bus stop on time. ZUM app should send a notification that says, “Please note that your child’s scheduled pick up and drop off times have changed. Please see the app.” | Case (SR) Type: [School Administration] Referred To: [SCHOOLS: DEPARTMENT LIAISON]
- Location
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50 School St, Charlestown, Ma, 02129
42.37799, -71.06443
CLOSED
#101005689404
Case Resolved. We are sorry to hear about this experience. We have flagged our Transportation team here so that they may investigate and address the bus issue. For any further transportation issues please reach out to 617-635-9520 and schoolbus@bostonpublicschools.org and they would be happy to assist. Sincerely, BPS Helpline Family & Community Advancement | Boston Public Schools 2300 Washington St Roxbury, MA 02119 helpline@bostonpublicschools.org (617) 635-8873.
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