BOS:311
ID
#101006128597
Status
CLOSED
Opened
Closed
Description
To the team managing 311 app: 1) please fix the map so that ALL neighborhoods are identified. Beacon Hill, Back Bay, Downtown Crossing, Chinatown, Fenway South End, Seaport, etc are listed as “Boston”. So Hyde Park, Dorchester, Roxbury, etc are not part of Boston? Lol. At a minimum, the City of Boston should be able to identify on a map the city that it serves. This is not a good look. Please also add detailed instructions on how to search. Anytime I try to search it doesn’t work. Thank you | Case (SR) Type: [Miscellaneous] Referred To: [DOIT (DEPT OF INNOVATION & TECHNOLOGY)]
Location
1 City Hall Plz, Boston, Ma, 02108
42.36029493, -71.05827006

Activity

  • Submitted

  • Opened

  • Closed

    Case Noted | Thank you for letting us know about the issue with searching for cases by "neighborhood." We are investigating this. In the interim, you can locate these cases by: 1.Navigating to the "recently opened" view. 2.Opening the filter options. 3.Entering the "mailing address" (e.g., "Allston" or a Zip Code) into the "search within" field. **Note: For neighborhoods like Seaport, searching by zip code may yield better results. This method will display all cases associated with neighborhood requests. Alternatively, you can search for cases on our companion website: https://311.boston.gov/tickets. Sincerely, Boston 311 Technical Team