- Opened
- Closed
- Description
- 311 reported a traffic outage at Everett St. and Soldiers Field Road at 11:57am. Call taker 519 was unsure about jurisdiction and how to request a police detail, became frustrated when corrected, and the issue took three calls to resolve. Call takers should handle uncertain situations professionally to ensure safety and quick resolution. | Case (SR) Type: [Mass DCR] Referred To: [Mass DCR]
- Location
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Intersection Of Everett St And Soldiers Field Rd, Brighton, Ma
42.36471556, -71.13542053
CLOSED
#101006411602
Case Noted.
Activity
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Submitted
Opened
Closed