OPEN #101006436765
Opened
Description
Att DENNIS VARLEY ~ MBTA - Public Engagement / Back Bay Station on Jan 3,2025 Red Ambassador constantly sitting in booth - a continuous nightly problem. Block by Block contracts require ambassadors to maintain an active, visible presence by circulating throughout assigned areas and proactively assisting the public. Remaining confined to a booth without patrolling or engaging riders is generally inconsistent with contractual performance expectations.
Location
145 Dartmouth St, Boston, Ma, 02116
42.34743611, -71.07576667
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