OPEN #101006606807
Opened
Description
@mbta Around 12:30 PM on April 9 at Blandford Street (Green Line, Boston University), I witnessed a serious failure of accessibility. As a deaf rider, I—and many others, including an elderly man—waited to board while passengers were still exiting. The doors were shut immediately, and the train pulled away without giving us any chance to enter. The elderly man was forced to walk all the way to Kenmore. This is indefensible. Disabled riders were completely ignored. Do better. Review the camera surveillance and address this. | Case (SR) Type: [MBTA] Referred To: [MBTA]
Location
595 Commonwealth Ave, Boston, Ma, 02215
42.34958364, -71.09978559

Activity

  • Submitted

  • Opened