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Opened: Apr 18, 2026 at 8:52 PM
Closed: Apr 18, 2026 at 9:21 PM
Description: I I called earlier at approximately 4:33 PM to report a dangerous tree limb hanging over Morton Street heading toward Forest Hills, just before passing the Shattuck Hospital. The limb is broken and dangling into the roadway. The representative who answered the call was extremely unprofessional. He refused to create a report or provide a ticket number because I could not give an exact street address, even though I provided clear location details and landmarks. I called back two more times and reached the same person. This situation needs attention both for public safety and for customer service quality. Please review this call and ensure the hazardous tree limb is reported and addressed.
Location: 170 Morton St, Jamaica Plain, Ma, 02130
42.29877807, -71.10211094

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