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Resolved. <div>Thank you for reaching out to Boston 311. Air conditioners must be scheduled online at&nbsp;<a href="https://www.boston.gov/departments/public-works/special-collection-items#/special_item">https://www.boston.gov/departments/public-works/special-collection-items#/special_item</a>. If you have any questions or require assistance, please call us at 3-1-1.&nbsp;</div>.