Reports (217)
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Scanning Overcharge
256 Dudley St, Roxbury, Ma, 02119Constituent states they were overcharged for the item after it was priced as 99 cents and that the store buys products from Walmart and doubles the price. Constituent states the store also doesn't provide receipts. | Name/address of the store: [Gina's Grocery Store, 251 Dudley St #4, Roxbury, MA 02119] Item description: [Rock N' Roll Cigars] Price offered: [.99] Price charged: [5.90]
CLOSED #101005040827Case Resolved. They are allowed to charge a different price as long as they cover up any lower prices. We educated them to not have both prices listed and to leave a receipt.
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Scanning Overcharge
251 Dudley St, Roxbury, Ma, 02119CLOSED #101005040815Case Invalid. Eform not generating.
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Scanning Overcharge
766 Blue Hill Ave, Dorchester, Ma, 02124Store is always with a different person and the charge of the item is based on who is managing at the time. Please check this place out they even have expired items on the shelves. | Name/address of the store: [Century Convenience] Item description: [Chips] Price offered: [2.25] Price charged: [2.75]
CLOSED #101005000459Case Resolved. educated store on p;ricing and item pricing we will go back to check on the store. We contacted the customer.
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Scanning Overcharge
1921 Dorchester Ave, Dorchester, Ma, 02124Constituent states that they are charging extra for using EBT card | Name/address of the store: [Ashmont Food Mart]
CLOSED #101004977697Case Noted. This does not fall under the weights and measures. they need to contact Consumer Affairs at 617-727-7755 or City of Boston Consumer Affairs at 617-635-3834.
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Scanning Overcharge
460 Blue Hill Ave, Dorchester, Ma, 02121Constituent bought 2 bottles of 5 gallon water from Stop and Shop and she had to pay a $9 deposit for the bottles. The constituent wanted to stop getting water from them and they refused to return the $9 deposit that was initially given. The constituent brought the bottles back and they stated that they cannot give the money back. Constituent would like someone to look into this. The constituent would like to receive a call back in regards to this. | Name/address of the store: [Stop and Shop] Item description: [Water Issue - 5 Gallon water switch out]
CLOSED #101004918041Case Resolved. The inspector spoke with the manager. He is contacting the customer and she will receive her money back. they are trying to figure out who is responsible for the refund since poland springs is who services the water station in the store. We explained they are at the current time since Stop and Shop is providing this service to their customers.
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Scanning Overcharge
50 Clapp St, Dorchester, Ma, 02125Constituent reports that there is a $40 minimum at this dispensary. The constituent states that they have not run into this problem at other dispensaries in Boston. They also state that the dispensary staff state that the $40 minimum is a City of Boston policy. | Name/address of the store: [Ethos Dispensary] Item description: [marijuana] Price charged: [$40]
CLOSED #101004759980Case Resolved. You may have the person contact the Mayor's Office of Consumer Affairs and Licensing directly at CannabisBoard@boston.gov and they can talk to them. This particular dispensary does, in fact, have a $40 minimum for purchases. This condition pre-dates the BCB so we're not entirely certain if this condition was negotiated as part of the community process or not.
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Scanning Overcharge
320 Neponset Ave, Dorchester, Ma, 02122Constituent states whenever he buys a sandwich from this store, the item scans at 5 dollars and change. States employees told him it was for a "deposit." | Name/address of the store: [Tedeschis 320 Neponset] Item description: [Sandwich] Price offered: [$4.69] Price charged: [~$5.00]
CLOSED #101004653541Case Resolved. the cold case has been down for a week now. We informed the store that they have to honor the price it is marked. There are no sandwiches stocked in the store at the current time. he can call us at 617-635-5328 with any further complaints.
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Scanning Overcharge
1100 Massachusetts Ave, Dorchester, Ma, 02125Constituent reported that she is always being overcharged for products from the store. Constituent stated that she had to go back more than once to get her money back. The constituent stated that the charges are added when checking. The constituent would like someone to look into this. The constituent has receipts to show for this. | Name/address of the store: [Stop and Shop]
CLOSED #101004622131Case Resolved. We performed a price verification inspections. We scanned 100 items they had 7 errors. One undercharge and 6 overcharges the store will be fined $1200. If possible the consumer can call us directly at 617-635-5328 with any other issues. When overcharged with a specific item we can do a spot inspection.
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Scanning Overcharge
Intersection Of K St And E Eighth St, South Boston, Mathe price on the shelf was 17.99. When he got to the register they charged 23.99. When he pointed out that the shelf price was different the response was "thats the wrong price". And they didn't give a receipt. | Name/address of the store: [K and Eighth Convenience] Item description: [bottle of wine] Price offered: [17.99] Price charged: [23.99]
CLOSED #101004606404Case Resolved. The inspector educated the store on the pricing law and how to correctly price the store when doing price increases. We told them they must give a receipt.