Reports (13,416)
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [07/15/2024] Please specify details.: [Constituent states there were nails that were left on the street while they are doing utility work on the gas lines. Constituent states the contractors also have left piles of dirt and dust all over the street for weeks. Constituent states nails popped his tires and he had to buy a new tire. Constituent would like the work to be looked into and the company to be contacted.]
CLOSED #101005571558Resolved. I apologize for any inconvenience caused by the contractor. Please note that no nails are used for any aspect of the project. Instead, an excavator is used to dig into the ground, gravel is then added, and once compacted, asphalt is applied. The contractor will ensure that any remaining dirt or debris is properly removed. National Grid does not employ the use of nails for any of their services. Thank you for your understanding.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [07/16/2024] Time when this occurred: [16:05] Please specify details.: [The constituent called saying there are large amounts of concrete dust coming from a work site in the area. "i think they should wet it" were here exact words. she is requesting someone take a look.]
CLOSED #101005571445Resolved. City Inspector did not see any contractor at location on both visits including 7/23 Inspector will revisit on occasion to check for activity. Sorry for any inconvenience this may have caused.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [07/16/2024] Please specify details.: [Constituent states there are two signs posted on the street with no parking tow zone with no other information and no permit number or dates. Constituent states the signs are taking up four parking spots and would like the matter to be looked into.]
CLOSED #101005571391Resolved. We apologize for any inconvenience this may have caused. Following an on-site inspection of the location mentioned in the complaint, we were unable to find any evidence of the reported issue. Thank you for bringing this to our attention, and we appreciate your understanding.
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Contractor Complaints
Type of Work: [Other] Name of Contractor/Utility working: [Verizon] Date when this occurred: [07/16/2024] Please specify details.: [Resident reports Charles St is closed large crane with no police detail.Summer camp nexted door]
CLOSED #101005570480Resolved. Sorry for the inconvenience, after inspecting traffic was flowing safely with no issues. As far as a police detail contractors have called for a detail but has yet to arrive.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent states someone made an illegal curb cut at this location.]
CLOSED #101005569886Duplicate of Existing Case. Duplicate of 101005569947.
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Contractor Complaints
Type of Work: [Other] Name of Contractor/Utility working: [Other] Are the contractors on-site: [Yes] Date when this occurred: [07/15/2024] Time when this occurred: [15:26] Please specify details.: [Constituent states that contractors are installing sheet rock but it's piling up on the street.]
CLOSED #101005569781Resolved. I understand that you may be feeling concerned, but after the on-site inspection, no evidence of the reported issue was found at the specified location.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Feeny Brothers] Are the contractors on-site: [Yes] Date when this occurred: [07/15/2024] Time when this occurred: [09:05] Please specify details.: [Constituent states crew working on the street at this locaton used her water to fill some of their buckets. States she saw this happen on her ring camera.]
CLOSED #101005569117Resolved. I apologize for any inconvenience this has caused. I have already contacted Feeney Brothers to address this matter. Thank you for your patience.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent states the entire lenghth of savin hill ave from denny st to dorchester ave is blocked off completely with construction.]
CLOSED #101005568962Resolved. Sorry for the inconvenience, contractor’s permit allows them to block the street. They have detours on both ends and have called for a detail to control the traffic flow and will try to make everything as free as possible.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [Yes] Date when this occurred: [07/15/2024] Time when this occurred: [09:20] Please specify details.: [The work being done in front of the listed address is upsetting the constituent because she's wary that her plumbing and septic tank will be affected. There was similar work being done a year ago that resulted in her paying 21,000 to replace her plumbing system. The workers are parking in front of all the driveways in the neighborhood. and she wants to put the city on notice in case her house has any damage as a result of the work being done.]
OPEN #101005568937 -
Contractor Complaints
Type of Work: [Other] If Other, please specify: [sidewalk reconstruction] Name of Contractor/Utility working: [Other] If Other, please specify: [Fred DaRoma] Are the contractors on-site: [Yes] Date when this occurred: [07/15/2024] Time when this occurred: [07:30] Please specify details.: [they tore up to sidewalks at the corner and left them open all weekend, Pedestrians in the roadway. Today they tore up a third corner. The only pedestrian access to Cornwall is to climb over the retaining wall into the park.]
CLOSED #101005568708Case Noted. Active construction area, Engineer has been notified.