Reports (769)

  • Contractor Complaints

    242 Pond St, Jamaica Plain, Ma, 02130

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1588950] Please specify details.: [Constituent states that they had put in a previous complaint (101005680748) about this construction where they often shut down access to their street with no prior warning. States that they had been informed that the inspector had been talked to about the issue, but again today their street was closed with no prior warning.]

    CLOSED #101005682497

    Resolved. There are two on-site police details who will grant access to residents when needed. They do not provide advanced notice to the public about road closures. Instead, they distribute a leaflet 72 hours before the work begins and post notifications 48 hours in advance before the initial job. We apologize for any inconvenience caused by this necessary work.

  • Contractor Complaints

    Intersection Of Massachusetts Ave And Allstate Rd, Dorchester, Ma

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1648968] Please specify details.: [Constituent states that the work that is being done at this location is causing large amounts of traffic in the area due to the road is being shut off. States that it causes massive backups for parents trying to get their children to and from school]

    CLOSED #101005680816

    Resolved. Thank you for bringing this to our attention, after inspecting the area traffic seemed to be flowing safely. We do apologize for any inconvenience this may have been caused at the time being.

  • Contractor Complaints

    242 Pond St, Jamaica Plain, Ma, 02130

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [NotSure] If posted on poles, What is the TMP# on the posting: [EXCA-1588950] Date when this occurred: [09/07/2024] Time when this occurred: [12:12] Please specify details.: [Constituent put in a complaint about the excavation work going on. Constituent states that they have recieved no notification about what work is going on or what days they will be working. Constituent states that they never recieve any notificiation about when work is going on and it causes undue stress for residents of the neighborhood due to the unpredictable work schedule.]

    CLOSED #101005680748

    Resolved. I apologize for any inconvenience this may have caused. The inspector has instructed the foreman to ensure that the neighborhood is properly notified about the schedule and timings of the work. Please be mindful that this is an ongoing project. Feeney has mentioned that the contractor's work will continue until the end of October.

  • Contractor Complaints

    162 Dorchester St, South Boston, Ma, 02127

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] If posted on poles, What is the TMP# on the posting: [occu-1603387] Please specify details.: [Constituent reported that the contactors had a permit to park on the street but it expired on Aug 19th. Const stated that the trucks and equipment are still parked on the street]

    CLOSED #101005679351

    Resolved. The has been relocated to ISD Buildings. Sorry for any inconvenience this may have caused.

  • Contractor Complaints

    242 Pond St, Jamaica Plain, Ma, 02130

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1588950] Date when this occurred: [09/07/2024] Please specify details.: [Const. states this gas line work has been going on for months and residents aren't sure when they will be finished. They often shut the street down without properly notifying the nearby residents, most recently today. Requesting residents be properly notified in advance when the streets will be closing, and information on when they will be finished.]

    CLOSED #101005673067

    Resolved. Apologies for the inconvenience. The superintendent, Feeney, has informed us that the contractor's work will not be completed until the end of October.

  • Contractor Complaints

    10 Sagamore St, 2, Dorchester, Ma, 02125

    Name of Contractor/Utility working: [National Grid] If posted on poles, What is the TMP# on the posting: [EXCA-1638037] Please specify details.: [Constituent states that there is work that is being done on their street which is causing loud noise which prevents them from being able to host their cookout. States that the residents should be informed of this before the excavation happens]

    CLOSED #101005627950

    Resolved. Sorry for inconvenience, the contractors will be contacted and will be better moving forward at alerting constituents about weekend work that may occur.

  • Contractor Complaints

    Intersection Of L St And E Broadway, South Boston, Ma

    Type of Work: [Other] If Other, please specify: [Occupy Parking Lane for Pedestrian Walkway, Occupy Sidewalk] Name of Contractor/Utility working: [Other] If Other, please specify: [Monarc Development LLC] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [OCCU-1581953] Date when this occurred: [07/26/2024] Time when this occurred: [14:07] Please specify details.: [Constituent reports that as of today, there have been expired street occupancy permits posted on the street despite work concluding, taking up parking spots from residents.]

    CLOSED #101005586338

    Noted. Occupancy permits are issued by BTD.

  • Contractor Complaints

    85 Cambridge St, Charlestown, Ma, 02129

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Feeney Brothers] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1598035] Date when this occurred: [07/25/2024] Time when this occurred: [08:45] Please specify details.: [constituent states that dates were changed on occupancy signs by hand the day after they were supposed to be done with work]

    CLOSED #101005583876

    Noted. Permit is active, sorry for the inconvenience permit was renewed and contractors will get proper postings.

  • Contractor Complaints

    43 Sheridan St, Jamaica Plain, Ma, 02130

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [Constituent reported that a company came by to do some work on the utility pole. The company cut a few branches down to get proper access but left the branches behing after completing the work]

    CLOSED #101005575052

    Resolved. I apologize for any inconvenience caused. After conducting an on-site inspection of the location mentioned in the complaint, we were unable to find any evidence to support the claim.

  • Contractor Complaints

    25 Amory St, Roxbury, Ma, 02119

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Comcast] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-519304] Date when this occurred: [07/08/2024] Please specify details.: [Constituents car was towed this morning. The permit signs that were posted said 6/26 was the last day, the address on the permit also said 1599 columbus ave. After the car was towed they went and hand wrote new dates on the same permit. These permits are not valid and they are getting people towed. They said they tried calling the owner to get them to move but they got no phone call. Says it was before 7am that the car was towed as well.]

    CLOSED #101005558911

    Resolved. We apologize for any inconvenience this may have caused. Genesis Utility Corporation holds a valid permit through July 12.

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  • Contractor Complaints (Remove)