BOS:311

Reports (157,523)

  • Poor Conditions of Property

    9 Hewins St, Dorchester, Ma, 02121

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    In the rear of 47 Columbia Road their garage, which is on Hewins St, that is in disrepair, decrepit and has become a dumbing ground for the residents of 47 and for anyone wishing to discard items. In addition to being unsightly and a breading ground for rodent activity, it is also a safety hazard.

    CLOSED #101006611911

    Noted. Citation has been issued by code enforcement at this time.

  • Pothole

    Intersection Of W Springfield St And Newland St, Roxbury, Ma

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    Closer to the Worcester st corner of this street there is a large pothole in the roadway. Busted water pipe under car. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [12 x 9] Date when pothole noticed: [11/01/2025]

    CLOSED #101006611807

    Resolved. Complete.

  • Other

    332 North St, Boston, Ma, 02113

    Package was stolen from my building. Delivery service confirmed that package was delivered on 4/7/2026. My package, along with other people in my building’s packages, were stolen that day before I got home from work.

    CLOSED #101006611726

    Case Noted. Thank you for contacting Boston 311. Please report any trespassing, theft, harassment, crime, drug use, or dangerous or suspicious persons or groups or baggage, directly to the BPD by dialing 9-1-1. BOS311 does not dispatch BPD or take police reports.

  • Residential Trash out Illegally

    97 Appleton St, Boston, Ma, 02116

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    Trash bag put outside 97 Appleton on Tues morning after the garbage truck already came by to pick up.

    CLOSED #101006611723

    Noted. Sent to dpw for removal thank you.

  • Residential Trash out Illegally

    93 Ashmont St, Dorchester, Ma, 02124

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    2 mattress blocking the sidewalk

    CLOSED #101006611722

    Noted. Ticket has been issued and will be sent to dpw for removal.

  • Other

    98 Condor St, East Boston, Ma, 02128

    Constant beeping alarm at 98 Condor Street, which is being developed into apartments. Some type of fire alarm but literally goes 24/7. Hear it most at front entrance on Condor.

    CLOSED #101006611658

    Thank you for contacting Boston 311. Alarms can be reported directly to the BPD by dialing 911. Boston 311 does not file noise complaints or police reports.

  • Poor Conditions of Property

    98 Condor St, East Boston, Ma, 02128

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    Someone dumped a couch at 98 Condor and it has been sitting there next to sidewalk for 2 weeks.

    CLOSED #101006611649

    Noted. Couch will be sent in for removal.

  • Contractor Complaints

    92 Welles Ave, Dorchester, Ma, 02124

    Type of Work: [Other] If Other, please specify: [Capitol Waste Collection] Name of Contractor/Utility working: [Other] If Other, please specify: [Capitol Waste Collection] Are the contractors on-site: [No] Please specify details.: [Constituent states that Capitol Waste trash collectors at 92 Welles Ave cut open their trash bags and spread trash around for no discernable reason, and then leave the trash behind. Constituent states that if something is wrong with the trash materials they can leave it behind without cutting it up and spreading it.]

    CLOSED #101006611647

    Resolved. Contractor has been addressed about issue.

  • Illegal Parking

    57 Chandler St, Boston, Ma, 02116

    Truck double parked 90 minutes no tickets or enforcement

    CLOSED #101006611634

    Duplicate of Existing Case.

  • Broken Sidewalk

    Intersection Of Frontage Rd And Interstate 93 N, Roxbury, Ma

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    Broken fence

    CLOSED #101006611567

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.

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