BOS:311

Reports (157,490)

  • Park Litter & Debris

    910 South St, Boston, MA 02131

    CLOSED #BCS-00189626

    Resolved.

  • Catchbasin

    90 Causeway St, Boston, Ma, 02114

    CLOSED #101006609015

    Closed. Error.

  • Other

    75 Boston St, Dorchester, Ma, 02125

    Image submitted with report

    Impaired man on the entrance to 93 S. by South Bay getting in front of cars

    CLOSED #101006608866

    Case Invalid. Thank you for reaching out to Boston 311. Please call 911 for the fastest response time. For future reference, something like this should always be reported to BPD directly to provide them with all the information necessary. This app is for non-emergency, non-crime related city service requests.

  • Planting Request

    92 High St, Boston, MA 02129

    CLOSED #BCS-00189569

    Noted. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner, and then we can then inspect that location for tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!

  • Other

    92 High St, Charlestown, Ma, 02129

    New trees requested on even side of high street

    CLOSED #101006608772

    Case Resolved. Thank you for reaching out to Boston 311. Your case has been reallocated to BPRD. Your case reference is BCS-00189569.

  • Street Light Outage

    9 Moon St 11, Boston, MA 02113

    Image submitted with report

    Both lights have been out next to St Johns School for over a month at Sun Court St and Moon St in North End. Pitch black and very dangerous at night. Multiple reports have been submitted. The lights remain out. Please fix. Thank you.

    CLOSED #BCS-00189540

    Resolved. Extenet contractor repaired light.

  • Other

    9 W School St, Charlestown, Ma, 02129

    Please cancel last report. A have received an email from David and will communicate with him. Thank you for all your help.

    CLOSED #101006608637

    Case Resolved. Thank you for contacting Boston 311.The complaint has been submitted.

  • Illegal Parking

    97 115 Beverly St, Boston, Ma, 02114

    There are several occupied and unoccupied vehicles parked on Beverly Street in the left lane (travel lane) blocking driver's from traveling in that lane. Please ticket. Thanks!

    CLOSED #101006608573

    Case Noted. Thanks for submitting.

  • Requests for Street Cleaning

    910 South St, Roslindale, Ma, 02131

    Image submitted with report

    Litter in park

    CLOSED #101006608518

    Case Resolved. Case resubmitted as BCS-00189626: Park Litter & Debris.

  • Unsatisfactory Living Conditions

    40 Gove St, 1, East Boston, Ma, 02128

    Constituent reports water damage, mold, and structural issues due to a porrly sealed/unsealed window in their apartment. Constituent states that the window is a large bay window, and that water damage has rotted the surrounding wood, causing dangerous structural issues, even to the point of the wall moving when it is pushed on. Constituent states that they don't have a contact for property management, and has been trying to go through the realtor they rented this unit from in the mean time. Constituent has pictures and videos of these issues and can provide them upon request. | Any children under 6 years of age: [No] Move in date: [02/01/2026] Owner's name and contact info: [Realtor: Michael Paredes, 929-444-0348, Evo Boston Property management doesn't have an available contact] Occupants name and contact info: [Same as Caller]

    CLOSED #101006608407

    Case Noted.

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