Reports (179,661)

Resolved. No leaf collection this week in the city of boston. A yardwaste calendar can be obtained by calling 311 or on the web at boston.gov/zerowaste.

Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733.

Case Noted. Thank you for providing your feedback regarding bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure repair team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.

Case Invalid. Thank you for contacting Boston 311. There was no contact information attached to this case therefore we are unable to process this request. Please resubmit with more info or call 3-1-1 directly to speak to an agent so we can submit.

Resolved. No leaf collection this week in the city of boston. A yardwaste calendar can be obtained by calling 311 or on the web at biston.bov/ zerowaste.

Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.

Case Referred to External Agency. This location is under the jurisdiction of the Massport and not the City of Boston. Massport has received this complaint from us and will forward it to the appropriate district to review. Thank you.

Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733.

Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

Resolved. Violation was issued and referred to Dpw for removal.