BOS:311

Reports (8)

  • Requests for Street Cleaning

    588 Hyde Park Ave, Roslindale, Ma, 02131

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    Good morning. Can we get this eyesore phone removed from 598 Hyde Park avenue in roslindale. Someone has to take responsibility for getting rid of these payphones in our neighborhood that serve no purpose except for debris. . There's actually two of them one on the opposite side of Cummins and Hyde Park Ave. Thank you

    CLOSED #101006308566

    This is the responsibility of the property that the phone is connected to.

  • Needle Cleanup

    725 Massachusetts Ave, Roxbury, Ma, 02118

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    721 Massachusetts Avenue. Needle on the ground in front of payphones.

    CLOSED #101005835779

    Resolved. Df.

  • Requests for Street Cleaning

    Intersection Of Summer St And Hawley St, Boston, Ma

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    2 Payphones down on sidewalk on summer st side of Macy's, placed cones and caution tape around them. | Type of debris: [Debris Pickup] Cars parked on the street: [No]

    CLOSED #101004215816

    Duplicate of Existing Case. Broadband & Cable Office is working with telecomms to resolve, based on earlier report from this location.

  • Other

    1621 1631 Blue Hill Ave, Mattapan, Ma, 02126

    sending as fyi/inquiry re: Any role for Eversource in this case? Please read below Verizon's response. Did you alert Everosurce to this earlier? We need a response from Eversource, I think. -Patricia ---------- Forwarded message --------- From: <ne.critical.desk@verizon.com> Date: Fri, Apr 30, 2021 at 12:50 PM Subject: RE: Mattapan, 1621-1631 Blue Hill Ave., #101003728453 To: Patricia Collins <patricia.collins@boston.gov>, <terence.j.tobin@verizon.com Hi this was the response I got from the field. VZ does not own the pay phones any longer for many years Verizon payphones were sold to Pacific Telemanagement Services. The contact is Tony Zumbo on 925-553-3625 or email at tonyz@jaroth-pts.com Thanks Jen ---- Broken electrical cover | Case (SR) Type: [Eversource/Power Outage] Referred To: [EVERSOURCE (NSTAR)]

    CLOSED #101003729342

    Case Resolved. Dear Constituent, If you receive a message from the City of Boston regarding an old service request, 311 is currently working on closing out backlogged service requests. We apologize for any confusion or inconvenience. Please contact 311 for further information. Thank you, Boston 311 Team.

  • Utility Casting Repair

    1621 1631 Blue Hill Ave, Mattapan, Ma, 02126

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    UPDATE Please read below Verizon's response. Did you alert Everosurce to this earlier? We need a response from Eversource, I think. -Patricia ---------- Forwarded message --------- From: <ne.critical.desk@verizon.com> Date: Fri, Apr 30, 2021 at 12:50 PM Subject: RE: Mattapan, 1621-1631 Blue Hill Ave., #101003728453 To: Patricia Collins <patricia.collins@boston.gov>, <terence.j.tobin@verizon.com> Hi this was the response I got from the field. VZ does not own the pay phones any longer for many years Verizon payphones were sold to Pacific Telemanagement Services. The contact is Tony Zumbo on 925-553-3625 or email at tonyz@jaroth-pts.com I cc’d Terry on this email for further advisement. Thanks Jen Broken electrical cover | Utility Company: [NSTAR Electric]

    CLOSED #101003728453

    Case Invalid. data entry error.

  • Other

    Intersection Of Dartmouth St And Stuart St, Boston, Ma

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    Street furniture phone | Offensive: No Graffiti and signs posted on street furniture payphones | Case (SR) Type: [JC Decaux (WALL Furniture)] Referred To: [JC DECAUX (WALL FURNITURE)]

    CLOSED #101002088919

    Case Resolved. The graffiti was removed. Thank you.

  • Other

    29 S Huntington Ave, Jamaica Plain, Ma, 02130

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    Can this phone box just be removed? There isn't a phone in it anymore. | Offensive: No | Case (SR) Type: [Payphones] Referred To: [PAYPHONE]

    CLOSED #101001620828

    Duplicate of Existing Case. case entered in ISD for inspection 1622504.

  • Highway Maintenance

    165 Dartmouth St, Boston, Ma, 02116

    Graffiti | What is the nature of the problem: [graffiti on the payphones in front of 155 Dartmaouth street off of Stuart St.]

    CLOSED #101000022509

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