Reports (9)

Overcapacity+Vehicle Blocked. Constituent states his daughter paid for parking that would last 1 hour and 30 minutes. Constituent returned 15 minutes early to move her car but the parking lot was so overfilled that it took 20 minutes for the single employee to get her car out of the lot. Constituent states that the employee charged her an additional 10 dollars because the system would not allow otherwise despite it being the parking lot's fault that it took so long. | Lot number on the posted sign: [Yes] If Yes, provide the number: [VPNE Parking Solutions.no per#] Nature of the call: [Other]

Constituent states that contractors have left a large hole in the parking lot. There is no notice of the hole when contractors leave the address. constituent wanted to know if BTD can evaluate and advise contractors and make the area safer. | Lot number on the posted sign: [No] Nature of the call: [Other]

Const. states 30-40 cars were stuck in the parking garage last night (11\2\23) for about 30 min because the gate would not lift to let anyone out, they tried contacting the parking lot company (VPNE) to no avail, eventually the security guard of the Midtown Hotel had to let them out of a side exit and mentioned that this has happened the night before as well. | Lot number on the posted sign: [No] Nature of the call: [Other]

Constituent reports the employees make up their own rules and pricing for this parking lot. States they refused to let them park today because they were reserving spaces for monthly members but none of the spaces were marked reserved nor is their any signage about it. Constituent is requesting a follow up call regarding this case so they can be informed of the regulations this parking lot needs to follow and they can provide additional details as well. | Lot number on the posted sign: [No] Nature of the call: [Employee conduct]

Lot has a stoplight for pedestrians and doesn't prioritize safety of those walking in vicinity of garage | Lot number on the posted sign: [No] Nature of the call: [Other]

Price does not match the sign they have posted and each time it has increased. Sign said 30 dollars then when constituent was leaving they charged him 41. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Caller reports he was overcharged at the haymarket parking lot. Was supposed to be charged $33 or 24 hours, was charged $58 for 18 hours. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Caller reporting that it has taken over 30 minutes to exit the garage and the garage charges in 20 minute increments. The crowd of people are getting irrate trying to exit garage. | Lot number on the posted sign: [No] Nature of the call: [Other]

Caller states she has been parking at the Aquarium Garage for work. She comes in befor 8:30am and leaves after 4:30pm to get the $15 rate. Over the past few days different types of signs have popped up denying parking to all, but the monthly payers or stating that the lot is full except for monthly passes holders. Caller is upset because theses signs were not ever posted before and now changes are being made without proper notifications to drivers that park there. | Lot number on the posted sign: [No] Nature of the call: [Other]