BOS:311

Reports (241)

  • Scanning Overcharge

    466 Talbot Ave, Dorchester, Ma, 02124

    Constituent reports when she asked how much the town house crackers were the worker replied 6.00. Constituent reports she was then charged 8.50 and when she asked for the receipt the clerk refused to give it to her. Constituent also states she picked up the only box that was not expired. | Name/address of the store: [Alex Market] Item description: [Crackers] Price offered: [6] Price charged: [8.50]

    CLOSED #101006332607

    Case Resolved. Case referred to Weights and Measures inspector for follow up.

  • Scanning Overcharge

    602 Blue Hill Ave, Dorchester, Ma, 02121

    Constituent reports the place charges for debit card transactions and is wondering if that is allowed. | Name/address of the store: [Dugout Supermarket]

    CLOSED #101006233306

    Case Resolved. The store is allowed to charge a credit card fee. They need to post it. This store did not have it posted and we explained to the manager to post the fee charges or not charge the fees.

  • Scanning Overcharge

    156 Washington St, Dorchester, Ma, 02121

    Constituent reports the place charges for debit card transactions and is wondering if that is allowed. | Name/address of the store: [SKB's]

    CLOSED #101006233304

    Case Resolved. The store can charge a credit card fee but must post it on a sign so customers know. this store did not have a sign and was asked to put one up or not charge.

  • Scanning Overcharge

    122 Seaver St, Dorchester, Ma, 02121

    Const. states the businuess charges for debit card fees and is wondering if this is allowed. | Name/address of the store: [Happy Superette]

    CLOSED #101006233301

    Case Resolved. The can charge a credit card fee and have it posted at the register. 2.99% non-cash adjustment.

  • Scanning Overcharge

    Intersection Of William T Morrissey Blvd And Popes Hill St, Dorchester, Ma

    Const. states they used their SNAP card as they had at many other places to get a salad from the salad bar at Lamberts, states they charge the salad the the SNAP card as normal but also calculate tax on that manually with a calculator and charge an extra percentage of cash. When questioned about it the employee said the state told them to, but when the const. called the state they said they don't do anything like that. | Name/address of the store: [Lambert's Store 777 Morrissey Blvd] Item description: [Salad from salad bar] Price offered: [SNAP] Price charged: [$2 cash]

    CLOSED #101006115559

    Case Referred to External Agency. This should be handled by the Department of Revenue. This does not fall under the Weights and Measures Law we will go by and make them aware of the situation but cannot enforce this law.

  • Scanning Overcharge

    1576 Dorchester Ave, Dorchester, Ma, 02122

    Constituent states that the subway at fields corner are reselling prepackaged juice boxes purchased from a supermarket. | Name/address of the store: [Subway Sandwiches] Item description: [Apple juice boxes] Price offered: [N/a] Price charged: [N/a]

    CLOSED #101006104917

    Case Resolved. sent to health department we cannot do anything about juice boxes being sold from a supermarket it does not fall under the W&M laws. please resubmit or see the health departments notes.

  • Scanning Overcharge

    103 Atlantic Ave, Boston, Ma, 02110

    Bought item and it was returned and still no refund since May 18th. When i go back and ask about my money they give me the run around and says there are errors in system and still no refund. | Name/address of the store: [Urban Cycles and Urban Adventours (same business)] Item description: [Waterbottle cage] Price offered: [21.95]

    CLOSED #101006100879

    Case Resolved. We did go by the store and talked with the manager who showed us a copy of the receipt. This does not fall under the weights and measures law consumer should call consumer affairs at 617-973-8787. I am not sure why it hasn't gone through on their end.

  • Scanning Overcharge

    161 Sutherland Rd, Brighton, Ma, 02135

    Reports Store charges an extra credit card fee but it is inconsistent and fluctuates, there is no percentage posted. | Name/address of the store: [Chansky Market]

    CLOSED #101006048511

    Case Resolved. Inspector Oliver went to the location and informed Manager Harry Patel that they need to post a sign to let customer know there is a fee for using credit card.

  • Scanning Overcharge

    356 Chestnut Hill Ave, Brighton, Ma, 02135

    Const. claims that while the price of the alcohol is not misleading, the tips are. Const. claims that a lot of students have been upcharged on tips at the bar (meaning that they placed a tip and then were charged for a larger tip then they put in) accross multiple servers. Const. is offering to provide more information if needed. | Name/address of the store: ["The Circle Tavern"] Item description: [Alcohol]

    CLOSED #101006016318

    Case Referred to External Agency. this case should be referred to DOR or consumer affairs Weights and measures does not have jurisdiction over this.

  • Scanning Overcharge

    197 Adams St, Dorchester, Ma, 02122

    Const. states this store has skimmers on their card readers. States her card was skimmed by this store twice. States money was drained out of her account and there were transactions going through in New York. States she had to get milk for her child and got skimmed again. Requesting inspection and call back | Name/address of the store: [Foodland Supermarket] Item description: [Milk]

    CLOSED #101006014757

    Case Resolved. no skimmers were found at this terminal.

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