Reports (13,819)
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Contractor Complaints
96 Brooks St, Brighton, Ma, 02135Type of Work: [Patch Repair] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [A patch that is sunken in.The resident says the contractor need to come back .]
OPEN #101006158132 -
Contractor Complaints
10 Alcott St, Allston, Ma, 02134Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [No] Please specify details.: [Street signs are confusing and some signs say Mattapan area on them .Please review signage residents don't want to get towed.Signs have wrong information on them.]
OPEN #101006157972 -
Contractor Complaints
11 Wyoming St, Dorchester, Ma, 02121Type of Work: [Utility Excavation Work] Please specify details.: [Constituent states contractors readjusted her driveway curb cut entrance and moved it 24 inches from its original spot]
CLOSED #101006157944Case Noted. Do you have any pictures to show this? Our records show the driveway in the same place going back more than 15 years.
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Contractor Complaints
Intersection Of E Service Rd And Congress St, Boston, MaType of Work: [Resurfacing, Reconstruction Street] Are the contractors on-site: [Yes] Date when this occurred: [07/02/2025] Please specify details.: [Caller states they are repaving the road on W service rd in front of a garage. Caller states the road has been torn up for months and the street is not level. Caller states the entrance to the garage is very uneven and it makes it difficult for cars to safely come in and out. caller is requesting more be done to make the road safe to drive on]
CLOSED #101006157660Noted. We apologize for any inconvenience this may cause. We appreciate your understanding as the roadway will be paved after the holiday. Thank you for your patience!
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Contractor Complaints
16 Claybourne St, 1, Dorchester, Ma, 02124Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Olga Company asphlat and concrete company 617-593-5731] Are the contractors on-site: [Yes] Date when this occurred: [07/01/2025] Please specify details.: [Constituent states the company has been there since yesterday and has dug up the sidewalk and there is no permit that PW has listed.Caller states the whole sidewalk inaccessible. caller is requesting the company be contacted.]
OPEN #101006157576 -
Contractor Complaints
16 Claybourne St, Dorchester, Ma, 02124Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Please specify details.: [Const. states they saw contractors tearing up the sidewalk installing a driveway at this address, unable to find any permitting, wanted to ensure it was permitted work]
OPEN #101006156696 -
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Contractor Complaints
169 W Fifth St, South Boston, Ma, 02127Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [See case 101006152135, const. states the materials are still blocking parking.]
CLOSED #101006156545Case Noted. We sincerely apologize for the inconvenience and appreciate your patience. Rest assured, we will promptly follow up with the contractor. Thank you for understanding.
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Contractor Complaints
14 Heron St, West Roxbury, Ma, 02132Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Please specify details.: [Const. states there is work happening in the road near here, concerns about it being do within proper regulations because they didnt see any dig safe markings on the ground and they already accidentially knocked out utilities for a building nearby. Requesting inspection]
CLOSED #101006156403Resolved. We apologize for any inconvenience; the City of Boston does not have jurisdiction over private ways.
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Contractor Complaints
Intersection Of Centre St And Lamartine St, Jamaica Plain, MaType of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [07/01/2025] Please specify details.: [Next to the crosswalk closest to Jackson Sq Station, going across Centre St, const. states they tore up the accessibe ramp and haven't poured the concrete for the new ramp so there is nowhere for wheelchair users to safely cross. Requesting a temporary ramp]
OPEN #101006156384