Reports (302,591)

Const. reporting flooded at catch basin across from 551 norfolk street | Type of request: [Flooding]

Neighbors Key works in her Apartment door | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Overflowing trash barrels

Regarding reports on 8 Brooks St 02128, specifically 101006569778, closed 5hrs ago: there is no question whether construction is happening. The report is about the state OF the site, and the hazards it is creating. Also as another post states, with photos, there is no permit posted. Send ISD. Who even works at 311, and why are reports closed with unhelpful remarks? This does not encourage civic engagement.

Mattress in street

7th request in 10 years without any action from the city of Boston. Pavement and sidewalk sinking and deteriorating. Sinkhole developing around sewer cap. Water and rats rushing in and out. I will not be paying for any damage to my property foundation if compromised by water damage. Please send someone to address ASAP.

Car alarm going off since 5:30am (over 4 hours) on Belfort St, in front of church and 22 Belfort St. Car is a dark blue Audi wagon. People often park on our street and walk to the train or use it as free parking when they travel. We need resident parking but that's a separate issue. Please help with the alarm. Thank you!

Needle

Const. states there has been an ongoing issue with cockroaches in the apartment. They are also in the common areas in the building (hallways). Const. states management has been notified multiple times and still haven't taken proper extermination measures. This has been ongoing since they moved in Sept 1st. The basement units are the worst but those are inhabited currently. Requesting inspection. | Move in date: [09/01/2025] Owner's name and contact info: [Samia Companies 617-566-3418] Occupants name and contact info: [Same as Caller] Type of insect or rodent: [Cockroaches]

whole series from 165 to the far end past the stables | Where exactly on the pavement is the pothole: [On Roadway] Date when pothole noticed: [03/16/2026] Time when pothole noticed: [08:55]