Reports (918)

  • Requests for Street Cleaning

    Intersection Of Summer St And Interstate 93 N, Boston, Ma

    Entrance to Red Line at South Station (trash, etc)

    CLOSED #101005852583

    Case Referred to External Agency. Thank you for contacting the MBTA. Work order created (306-2025-352)to address.

  • Other

    510 512 Dorchester Ave, South Boston, Ma, 02127

    Sidewalk crumbling. This js next to the the grate for the hollow sidewalk where the red line runs underneath. Please check that this grate is secure and that it wont eventually collapse taking people with it

    OPEN #101005852492
  • Needle Cleanup

    1 Summer St, Boston, Ma, 02111

    Uncapped needle on stairs leading down to Downtown Crossing Red line in the Alewife direction

    CLOSED #101005832066

    Resolved. 0dw.

  • Pothole

    Intersection Of Winter St And Tremont St, Boston, Ma

    6+ inch deep pothole appeared on Tremont Street right next to the Park Street green/red line station entrance just southwest of the crosswalk. There seems to be a steel plate at the bottom - maybe a heavy vehicle pushed it down.

    CLOSED #101005831656

    Resolved. Filled.

  • Needle Cleanup

    Intersection Of Summer St And Interstate 93 N, Boston, Ma

    Open drug use near federal reserve building. In and near the red line head house

    CLOSED #101005819066

    Noted. Contact local authorities. CD.

  • Other

    11 Hf 13 Thacher St, Boston, Ma, 02113

    The amount of rats coming out of the alleyway near the Regina is insane. So much trash in this alleyway as well and filthy which attracts more rats. Between rats and the line that blocks the sidewalk every single night it’s crazy.

    CLOSED #101005817938

    Noted. Inspected red the area for rat activity. I will continue to monitor the area.

  • Other

    176 Arborway, Jamaica Plain, Ma, 02130

    I’ve inquired about this before, but can a safety barrier be added near the Hunnewell Center crosswalk? See red line in my photo, but I’ve seen DOZENS of drivers intentionally go around the line of waiting traffic to run this red light. I’ve seen close calls with older folks and people managing kids or strollers, etc. It’s so incredibly unsafe, these drivers do not have a clear line of sight to see pedestrians because of the cars waiting in the proper spot. Something needs to be installed to block traffic from traveling in the often empty handicapped parking spots to intentionally run the pedestrian cross light. These vehicles are usually traveling at high speeds, trying to “beat” the red light and skip ahead in line.

    CLOSED #101005816220

    Case Resolved. We have added your feedback to our catalogue. Our team will review it as we move forward with our projects. We appreciate you reaching out to us.

  • Other

    Intersection Of Tower St And Washington St And Hyde Park Ave, Jamaica Plain, Ma

    Washington St/Hyde Park Ave by Forest Hills Station Monday 11/25 at approximately 4:40 PM - Reckless driver fully drove through a red light (was stopped behind the stop line, then proceeded to drive through the red light) and almost hit me while honking at me. I was on my bike. When I later approached the passenger window at the next red light they were holding their phone, it appeared they had been actively using it the entire time. Driver appeared to be a white middle aged woman, driving a black Subaru crosstrek license plate 8159PN. I would like to file a formal police report. | Case (SR) Type: [BPD: Crime] Referred To: [POLICE: AREA E-13]

    CLOSED #101005792943

    Case Noted. To file a police report, you would need to go to your nearest district station and file the report in person. Thank you for contacting Boston 311.

  • Other

    655 Saratoga St, East Boston, Ma, 02128

    This communi<truncated>

    OPEN #101005792201
  • Other

    Intersection Of W Second St And Dorchester Ave, South Boston, Ma

    Request traffic enforcement for multiple shuttle buses at the corner of West 2nd Street and Dorchester Ave

    CLOSED #101005787205

    Case Invalid. Thanks for contacting BOS311. These buses are being staged here & used as shuttle buses for the red line, due to service interruption.