Reports (911)

This is a follow up to my unanswered emails to: - Mayor Michelle Wu -Chief of Staff Tiffany Chu -Chief of Operations Dion Irish -Senior Advisor Christopher Osgood -Senior Advisor for Community Safety Isaac Yablo Just wanted to circle back because I am still very concerned that when I called 911 it took at least 90 seconds to reach someone, if not 2 minutes. I initiated the call when the light was still red at Perkins & Jamaicaway. I got a callback at the light at Centre & Creighton. That’s almost exactly .5 miles during 3pm traffic. Fortunately, I have only had to call 911 two times in my life....but I do recall the first time was call was answered immediately (within the first 2 or 3 rings). Is 90+ seconds the n<truncated>

Small sinkhole in road in front of Charles Street red line MBTA/Storrow Drive off ramp towards the left. It’s terrible. I hit it tonight. You can’t miss it. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

increasing safety issues at Boston calling every year due to layout not accommodating increased attendance. Specifically: - the entrance into the Porta potty village is a siphon and there is extreme crowd crush there at certain times of the day. People pressed chest to back unable to move kind of crush. - another siphon between red and green stages and large artists playing back to back at each one makes for another crowd rush & crush situation. - only one location for free water means lines are often an hour+ long in direct sunlight. I’ve seen more people pass out at this festival than any other concert I’ve been to and it’s reasonable to believe this is due in part to the lack of access to water. This festival is a wonderful Boston tradition but if there are not changes to the layout and crowd control I suspect we will be seeing a Travis Scott Astroworld type tragedy in coming years. Even if this is the only complaint you receive about this, this opinion was shared by many I spoke to there and reflected by many online as well. | Case (SR) Type: [Tourism, Sports, and Entertainment] Referred To: [TOURISM, SPORTS, AND ENTERTAINMENT]

Off duty State police car fully parked on red no parking line- fire safety issue. Fire engines would not be able to make the turn. License plate 1287.

On Morrissey Blvd Right after #777 is a overhead bridge where the red line train tracks are .There is a mess cloth hanging from the tracks and hitting the tops of cars. | Case (SR) Type: [MBTA] Referred To: [MBTA]

Deep hole in the middle of the intersection by MGH red line station

Pothole at the middle of intersection of Cambridge st, Charles st Boston under the Charles/ MGM red line train station. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

Residual trash surrounding red line pizza

Quality of life issue I would like to raise: there have been so many shuttle buses with I believe MBTA passengers from one of the down lines - they are traveling through Chinatown and Leather District via Essex and Surface Road at a large scale. Was the neighborhood made aware of this at our community meetings? This has been really disruptive and dangerous to people walking as they have really loud exhausts, running red lights, and honking at the slightest inconvenience. If the MBTA is going to be so disruptive to a neighborhood they need to be held accountable. Please have them reach out so we can discuss. Thank you! | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: CHINATOWN/DOWNTOWN]

Litter all over sidewalks from T riders - red line buses over weekend.