Reports (918)

  • Street Light Knockdown

    220 Charles St, Boston, MA 02114

    Green light shield is crushed. Traffic light near MBTA Red line (near Liberty hotel)

    OPEN #BCS-00106113
  • Other

    99 High St, Boston, Ma, 02110

    leaking ceiling. puddle on floor. red line alewife platform south station | Case (SR) Type: [MBTA] Referred To: [MBTA]

    OPEN #101006332743
  • Other

    37 Archdale Rd, Roslindale, Ma, 02131

    Illegal driver in Roslindale, white Kia SUV Ma plate 4ZLE17. Threw a bottle at my car while turning because he couldn’t previously illegally pass me- my dash cam footage shows him crossing double yellow lines into oncoming traffic, running red lights in bus lanes, almost hitting a scooter in the bike lane, and when he finally had an opportunity to pass pulling up to my passenger window to yell/be aggressive with waterbottle ready to be tossed. Anyone that drives like that shouldn’t have a license. Incident started by Healy field in Roslindale, didn’t end until intersection at archdale rd. Video shows the road rage started due to a black jeep not cutting off jammed traffic from a side street feeding onto Washington, kia was behind and apparently in a rush.

    CLOSED #101006325654

    For future reference, something like this should never be reported on this app. This is for non-emergency, non-crime related city service requests. 9-1-1 should always be called for something like this. We notified Boston Police of this issue. For future reference, something like this should always be reported to BPD directly to provide them with all the information necessary. This app is for non-emergency, non-crime related city service requests.

  • Empty Litter Basket

    217 Sydney St, Dorchester, Ma, 02125

    Trash over flowing at jfk UMass red line station

    OPEN #101006313248
  • Other

    25 Alpha Rd, Dorchester, Ma, 02124

    Phone, cable or electric line hanging down in backyard within arm's reach. Needs to be raised ASAP. The sagging line described here is highlighted in red and white in the photos | Case (SR) Type: [Wires: Downed/Low Hanging] Referred To: [LOW HANGING/DOWNED WIRE(S)]

    OPEN #101006312845
  • Roadway Flooding

    161 Charles St, Boston, Ma, 02114

    Fire hydrant by Charles/MGH Red Line station open and flooding unattended

    OPEN #101006308982
  • Other

    301 315 Massachusetts Ave, Boston, Ma, 02115

    I am writing to raise a serious concern about the ongoing traffic situation at the Westland Ave / Mass Ave intersection. Construction in this area has created massive congestion, and the current traffic management is worsening the problem instead of alleviating it. During peak commuting hours—precisely when traffic is at its heaviest—construction routinely blocks lanes. At the same time, the light cycle only allows 5–10 cars through before turning red again, immediately stopping drivers at the next light at Huntington Ave / Mass Ave. This creates a line of traffic that extends all the way back to I-90, taking 20–30 minutes to move from the highway to Symphony Hall. Adding to the frustration, even when police are stationed at the intersection, they often do not actively direct traffic. Instead of easing the gridlock, they allow the poor signal timing to continue unchecked. Meanwhile, cross streets show little to no backup, which makes the current setup particularly inefficient and confusing. The result is not just frustration for drivers but also significant delays for public transit, increased emissions from idling vehicles, and safety hazards for pedestrians and cyclists navigating congested intersections. I urge the city to: • Reevaluate and retime the signals at Westland / Mass Ave and Huntington / Mass Ave to allow a reasonable flow of vehicles. • Actively manage traffic during construction <truncated>

    CLOSED #101006308618

    Case Noted. Timings have been adjusted.

  • Graffiti Removal

    Intersection Of Beach St And Park St, Dorchester, Ma

    Constituent states that walls underneath MBTA red line braintree branch overpass is covered in graffiti | Graffiti location: [Wall] Graffiti surface: [Concrete]

    OPEN #101006307391
  • Illegal Parking

    164 Boylston St, Jamaica Plain, Ma, 02130

    Over the red line

    CLOSED #101006304729

    Case Resolved. Area clear.

  • Pothole

    148 Tremont St, Boston, Ma, 02111

    There is a line in the road on tremont street, kind of as you past west street, that doesnt look too bad but it slams your car hard. Included the best picture that I could take of it while driving, and also a map where tried to draw a red line near where it is

    CLOSED #101006300552

    Noted. Case sent to Utility company via email, apologies for any and all inconveniences this may have caused. Your patience and cooperation is heavily appreciated, thank you.