Reports (256,526)

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    I was parked on/near 284 River Road in Winthrop, MA 02152 from 2/22/2026 at 3 pm to 2/24/2026 2:30 pm, during the blizzard and the street parking bans. Due to the parking ban, I had to park much further away from my apartment than usual, so I did not go out to see my car and shovel it out until 2/24 at around 2 pm, during my work lunch break. The weather conditions were also not safe until around this time to go out to my car. When I got to my car I noticed a giant and deep dent and scratch on back end of the drivers side, from a plow truck, causing the door to not be able to open and damage around the gas tank opening. There was no note left or report made, I spoke with the police office and the dispatchers office on 2/24 at 2:45pm (dispatch), 5:30pm (dispatch) and 6pm (officer/in person) and I was advised by the to file a report online. I have also emailed the photos in to one of the officers at the Winthrop police department. There was another person a block behind me who also got struck by the plow. He advised that it had happened around 1:30pm on 2/24, but I was not there at this time, and had not been since 3 pm on 2/22. He advised that he had submitted a report as well. I was parked all the way up by the curb and was following all the winter storm parking ban rules.

    CLOSED #101006520948

    Case Invalid. The City of Boston does not have oversight over Winthrop. Please continue to report to Winthrop Police and Winthrop City Hall. Thank you for contacting Boston 311.

  • Snow Plowing/Salting

    130 Perham St, West Roxbury, Ma, 02132

    This is the snow plow job done on Perham Street in West Roxbury the snow must extend 4-5 feet away from the curb

    CLOSED #101006520462

    Resolved. Street is passable.

  • Snow Plowing/Salting

    5 Harbell Ter, Dorchester, Ma, 02122

    CLOSED #101006520408

    Case Invalid.

  • Snow Plowing/Salting

    570 Norfolk St, Mattapan, Ma, 02126

    CLOSED #101006520084

    test.

  • Unsatisfactory Living Conditions

    418 Massachusetts Ave, Apt 5, Roxbury, Ma, 02118

    Has multiple concerns with his unit. Mainly cross metering /wiring. Windows won't lock. Vent in bathroo, not functional. Needs inapection. | Any children under 6 years of age: [No]

    CLOSED #101006519806

    Case Noted. Noted in Hansan.

  • Other

    53 Appleton St, Boston, Ma, 02116

    Can i park on Clarendon in the south end now? Still no cars anywhere on Clarendon street but i need to park and there are not any open spots due to the snow.

    CLOSED #101006519743

    Snow Emergency/Parking Ban is in effect until 6PM, February 24th, on restricted streets.

  • Domestic Animal Issue

    5 Stow Rd, Mattapan, MA 02126

    CLOSED #BCS-00166158

    Resolved.

  • Other Snow Issues

    50 Brunswick St, Apt 3, Dorchester, Ma, 02121

    Snow Mound Removal | Details: [Requesting for large snow pile to be removed from Driveway entrance, constituent is disabled and can not move it.]

    CLOSED #101006519402

    wrong e form.

  • Other Snow Issues

    54 Rosa St, Hyde Park, Ma, 02136

    CLOSED #101006519373

    Case Invalid.

  • Snow Plowing/Salting

    58 Forest St, Roxbury, Ma, 02119

    After I cleaned the sidewalk, people piled snow in front of our driveway, partially blocking it. Is that something that can/will be plowed, or is it my responsibility? Thank you

    CLOSED #101006519032

    Case Resolved. Unfortunately, the City does not plow driveways. Though we understand that it is frustrating, unfortunately this is unavoidable. The main concern of the Public Works department is keeping our roadways clear and accessible to ensure first responders can provide assistance in a safe and timely fashion.

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