Reports 142 of 3,095,560 2 filters applied
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Unit Pricing Wrong/Missing
CLOSED · #101006726141Testing. Testing.
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Unit Pricing Wrong/Missing
111 113 H St, South Boston, Ma, 02127Item and Store name/location: [jamies variety] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [South Boston 02127, H and 5th corner store displaying one price and charging another during credit card charges]
CLOSED · #101006718435Case Resolved. We informed the store that they cannot charge a credit card fee. He is working with the company to have it removed from the cash register.
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Unit Pricing Wrong/Missing
1513 Dorchester Ave, Dorchester, Ma, 02122Item and Store name/location: [McDonald's] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states the staff and management has been overcharging the customers for food items and delivering less than what they asked for. Constituent states they ordered a #2 meal and a cheeseburger and they were only given fries. Multiple customers confirmed this with the constituent.]
CLOSED · #101006713847Case Noted. Inspector went to location on 7/7/26, spoke with the manager. Communicated that we received a complaint that items purchased were not received. Inspector spoke with the manager about over charging and to make sure items are placed in the customers order.
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Unit Pricing Wrong/Missing
65 W Dedham St, Roxbury, Ma, 02118Item and Chips 2/$1 (Lays Fritos) Store name/location: [San Juan Market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [When purchasing the chips, the constituent was charged an additional 8 cents. A debit card was used to purchase the items.]
CLOSED · #101006488896Case Resolved. store is charging a credit card fee when using a debit card it is like using a credit card and a fee is charged. They are posting a sign informing customers.
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Unit Pricing Wrong/Missing
500 River St, Mattapan, Ma, 02126Item and Food item juice $1.49 and other items Store name/location: [Sams Market on river st] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [The constituent states he bought food items and he got taxed. After using EBT the taxes when up. The constituent states the taxes went up and he took a screen shot. He told the cashier theres an error on the register and it shouldnt be this amount. Especially usung an EBT. Requesting assistance with this matter.]
CLOSED · #101006364761Case Resolved. When the inspector purchased the juice no tax was charged but a 5 Cents returnable can fee was charged. The store needs to be item priced and was given the item pricing law and given a warning.
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Unit Pricing Wrong/Missing
100 City Hall Plz, Ste C, Boston, Ma, 02108Store name/location: [CVS 423 west broadway south boston] When did this happen: [08/29/2025]
CLOSED · #101006272171Case Noted. Insufficient information provided for W&M to respond.
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Unit Pricing Wrong/Missing
532 Commonwealth Ave, Boston, Ma, 02215Item and Plastic bags Store name/location: [7/11] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Cashier asked if const wanted a bag for items. Cashier charged 15 cents instead of 5 cents.]
CLOSED · #101006230729Case Noted. The plastic bag ordinance allows business owners to set the price for bags. They must charge at least .5 cents per bag but the ordinance allows them to charge more.
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Unit Pricing Wrong/Missing
2981 Washington St, Roxbury, Ma, 02119Item and spaghetti Store name/location: [2981 Washington st, Roxbury Market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [caller went to the register, was given a price. When she presented her EBT card she was given a different price]
CLOSED · #101006202389Case Resolved. The store was not priced. We educated the store and dropped off the item pricing law we will go back in a few weeks to see if the priced the store. This should resolve anyone having to ask for prices. The store is required by law to have the item priced or shelf tagged.
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Unit Pricing Wrong/Missing
497 Gallivan Blvd, Dorchester, Ma, 02124Item and Food dricks being charged tax Store name/location: [Prime Gas station] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Every gas station charges a tax when you buy chips or a drink.Are they allowed to do this]
CLOSED · #101006202099Case Resolved. we scanned chips and a soda and no tax was charged.
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Unit Pricing Wrong/Missing
1 City Hall Plz, Boston, Ma, 02108Item and hibatchi 4 higher, love art eco Store name/location: [Panda Festival behind city hall] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [The constituent states that she was at the panda festival and she is getting charged different prices on her card.She wants the city hall to know that this went on because other people is affected by this as well. The constituent states this morning she got different charges from last nights event as well. I advised her to report it to the bank and police for any fraudulent activities. Requesting assistance with this matter.]
CLOSED · #101006055972Case Referred to External Agency. We could not resolve this complaint as the efom did not have any contact information and without knowing specifics of what was purchased, at what price vs. posted price makes resolution very difficult. Additionally, event was over and all vendors have left the City Hall area by the time we received this complaint (Monday 5/5 AM).
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