BOS:311

Reports (12,075)

  • Contractor Complaints

    10 Alcott St, Allston, Ma, 02134

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [No] Please specify details.: [Street signs are confusing and some signs say Mattapan area on them .Please review signage residents don't want to get towed.Signs have wrong information on them.]

    CLOSED #101006157972

    Noted. We apologize for the inconvenience. The National Grid permit is valid; however, the inspector on site did not see the permit in question. Please resubmit your case with a clear picture of the permit in question.

  • Contractor Complaints

    11 Wyoming St, Dorchester, Ma, 02121

    Type of Work: [Utility Excavation Work] Please specify details.: [Constituent states contractors readjusted her driveway curb cut entrance and moved it 24 inches from its original spot]

    CLOSED #101006157944

    Case Noted. Do you have any pictures to show this? Our records show the driveway in the same place going back more than 15 years.

  • Contractor Complaints

    Intersection Of E Service Rd And Congress St, Boston, Ma

    Type of Work: [Resurfacing, Reconstruction Street] Are the contractors on-site: [Yes] Date when this occurred: [07/02/2025] Please specify details.: [Caller states they are repaving the road on W service rd in front of a garage. Caller states the road has been torn up for months and the street is not level. Caller states the entrance to the garage is very uneven and it makes it difficult for cars to safely come in and out. caller is requesting more be done to make the road safe to drive on]

    CLOSED #101006157660

    Noted. We apologize for any inconvenience this may cause. We appreciate your understanding as the roadway will be paved after the holiday. Thank you for your patience!

  • Contractor Complaints

    76 Gates St, South Boston, Ma, 02127

    CLOSED #101006156607

    Case Noted.

  • Contractor Complaints

    169 W Fifth St, South Boston, Ma, 02127

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Please specify details.: [See case 101006152135, const. states the materials are still blocking parking.]

    CLOSED #101006156545

    Case Noted. We sincerely apologize for the inconvenience and appreciate your patience. Rest assured, we will promptly follow up with the contractor. Thank you for understanding.

  • Contractor Complaints

    14 Heron St, West Roxbury, Ma, 02132

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Please specify details.: [Const. states there is work happening in the road near here, concerns about it being do within proper regulations because they didnt see any dig safe markings on the ground and they already accidentially knocked out utilities for a building nearby. Requesting inspection]

    CLOSED #101006156403

    Resolved. We apologize for any inconvenience; the City of Boston does not have jurisdiction over private ways.

  • Contractor Complaints

    114 Wrentham St, Dorchester, Ma, 02124

    Type of Work: [Other] If Other, please specify: [Utility pole repair] Name of Contractor/Utility working: [NStar Electric] Are the contractors on-site: [No] Please specify details.: [Within the last 2 months, constituent states the utility pole in front of her home was leaning and Eversource came out and placed a new utility pole and connected it to the wires while leaving the leaning pole in place. Constituent states concrete was haphazardly poured on the sidewalk and it is in a sorry state. Constituent is inquiring as to when Eversource plans to return and complete this work properly. Constituent also states that the amount of wires on utility poles in other sections of the neighborhood are nowhere near as dense and messy as the wire placement along the section of wrentham st between adams and florida.]

    CLOSED #101006155359

    Noted. We sincerely apologize for the inconvenience you've experienced. Please know that we've informed Eversource about your complaint and they are looking into it. Thank you for your patience.

  • Contractor Complaints

    17 Wachusett St, 1, Jamaica Plain, Ma, 02130

    CLOSED #101006155056

    Case Invalid. Test case.

  • Contractor Complaints

    70 Worcester St, Roxbury, Ma, 02118

    Type of Work: [Other] If Other, please specify: [Sidewalk repair work.] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Please specify details.: [Constituent is upset regarding the lack of need or notice for sidewalk repair work at the Hurley School on Worcester st. The sidewalks were in fine condition but the rest of the street has major potholes along worcester st.]

    CLOSED #101006154883

    Case Noted. Cannot determine what the concern is without a picture.

  • Contractor Complaints

    Intersection Of Undine Rd And Lake St, Brighton, Ma

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Feeney Brothers] If posted on poles, What is the TMP# on the posting: [EXCA-1706485] Please specify details.: [Constituent states for the past 5 years there as been construction work happening along Lake st. Constituent states the work has been mostly tollerable for residents but most recently now Lake st is completely closed off and the contractors do not appear to be doing any work in the meantime.]

    CLOSED #101006154747

    Noted. They are wrapping up for the holiday. Our inspector is on the way to investigate.

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