BOS:311

Reports (12,897)

  • Contractor Complaints

    Intersection Of Boylston St And Chilcott Pl And Washington St, Jamaica Plain, Ma

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Please specify details.: [A large generator in the middle of the street .No signage and its been there a for 2 days,Not sure why.The noise from the generator is really loud.all night]

    CLOSED #101006499185

    Noted. We sincerely apologize for the inconvenience caused by Eversource Energy. A large generator is actively supplying power 24/7 to the area affected by the outage while the emergency cable repair is ongoing. Thank you for your patience and understanding during this time.

  • Contractor Complaints

    3160 Washington St, Jamaica Plain, Ma, 02130

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [02/07/2026] Please specify details.: [Loud generator operating 24/7 as of last night. Generator is on street.]

    CLOSED #101006499105

    Noted. We apologize for the inconvenience caused by Eversource Energy. Please note that the large generator operating 24/7 is supplying power to the area affected by the outage during the emergency cable repair.

  • Contractor Complaints

    45 Parkman St, Dorchester, Ma, 02122

    Type of Work: [Other] Name of Contractor/Utility working: [National Grid] Date when this occurred: [02/07/2026] Please specify details.: [Const requesting call back regarding National Grid work on street. States permit posted on street is ineligible. States it also reads "9/6/25 - 9/7/25".]

    CLOSED #101006498497

    Noted. After an on-site inspection of the complaint location, National Grid was neither present nor were there any postings. Could you please provide additional details and resubmit your complaint, including a specific location and, if possible, a clear picture?

  • Contractor Complaints

    Intersection Of Vicksburg St And E Second St, South Boston, Ma

    Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [02/05/2026] Please specify details.: [Caller states leaflet was placed today for tomorrow. Leaflet was placed by the inter of E 2nd and H St.]

    CLOSED #101006496036

    Invalid.

  • Contractor Complaints

    232 Jamaicaway, Jamaica Plain, Ma, 02130

    Type of Work: [Other] If Other, please specify: [trash collection] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [02/05/2026] Please specify details.: [Constituent would like to be contacted regarding missed trash pickups (Case Ref: 101006491374, 101006493957) that had been closed out without them being notified although their contact information was linked to the case. Constituent states that they're aware that the snow is an issue with accessing the trash so they want to try to find a way to resolve these missed collection issues since they haven't been services for 2 consectutive weeks. Constituent would like to be contacted to follow up on these issues.]

    CLOSED #101006495771

    Noted. Duplicate case.

  • Contractor Complaints

    Intersection Of Lee St And Mcbride St, Jamaica Plain, Ma

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [EXCA-1810398] Please specify details.: [const reports the contractors for this permit dumped snow from the street, onto the sidewalk, whcih was already cleared by residents. requesting investigation and removal]

    CLOSED #101006494712

    Noted. We sincerely apologize for the inconvenience you've experienced due to the National Grid's Grade One gas leak emergency. We understand how unsettling this situation can be, and we have already reached out to them regarding your complaint. Thank you for your patience as we work to resolve this matter.

  • Contractor Complaints

    Intersection Of Traveler St And Harrison Ave, Roxbury, Ma

    Type of Work: [Other] Name of Contractor/Utility working: [Other] Are the contractors on-site: [NotSure] Date when this occurred: [02/05/2026] Time when this occurred: [03:56] Please specify details.: [plows not plowing the snow but the asphalt instead. making a lot of noise.]

    CLOSED #101006494409

    Noted. Apologies for the inconvenience this has caused, PWD were conducting snow removal in order to make our streets safe for all. Your patience and cooperation is greatly appreciated, thank you.

  • Contractor Complaints

    150 Staniford St, Boston, Ma, 02114

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [NStar Electric] Please specify details.: [Const wanted to log a complaint for the noise coming from the generator/ machine at the work site in the area. Const stated that the noise is disruptive for the residents in the area.]

    CLOSED #101006494255

    Noted. Apologies for the inconveniences this has caused, generator is necessary in order to keep electricity on for residents/neighborhood, crews are working diligently to make repairs in order to take off the generator. Your patience and cooperation is greatly appreciated, thank you.

  • Contractor Complaints

    118 120 W Broadway, South Boston, Ma, 02127

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [02/03/2026] Time when this occurred: [17:32] Please specify details.: [Constituent wants to report loud noise from jack hameering that kept him up all night. They are also slamming an excavator onto the ground.]

    CLOSED #101006491806

    Noted. Apologies for the inconveniences this may have caused, national grid grade 1 gas leak, crews are working diligently to make repairs and ensure safety for all. Please refer to emergency permit; EMER-1774781: your patience and cooperation is greatly appreciated, thank you.

  • Contractor Complaints

    244 W Selden St, Mattapan, Ma, 02126

    Type of Work: [Other] If Other, please specify: [Snow removal] Name of Contractor/Utility working: [Other] If Other, please specify: [Snow removal teams in Mattapan this morning] Are the contractors on-site: [No] Date when this occurred: [02/03/2026] Time when this occurred: [09:00] Please specify details.: [Const. calling to report intentional snow dumping at his address by contracted snow removal teams. uploaded case to 311 app as well]

    CLOSED #101006491344

    Case Noted.

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