Reports (610,274)

  • Other

    21 Caton St, Mattapan, Ma, 02126

    This city vehicle is ALWAYS parked at 21 Caton st. Mattapan. Are the tax payers footing the tab for him to sit home day/evening? Why isn't anyone monitoring his whereabouts?

    CLOSED #101006636817

    Thank you for contacting Boston 311. We are unable to process this request as we are unable to identify the problem. With no contact info we are unable to follow up with the report. Please resubmit with more info or call 3-1-1 directly.

  • Requests for Street Cleaning

    2 Stoughton Street Pl, Dorchester, Ma, 02125

    Trash on street

    CLOSED #101006636811

    Resolved. Street was mechanically swept.

  • Dead Animal Pickup

    28 E Springfield St, Roxbury, Ma, 02118

    Squished rat in front of 28 E. Springfield in the street

    CLOSED #101006636769

    Resolved.

  • Poor Conditions of Property

    249 Foster St, Brighton, Ma, 02135

    Loose trash on grass along gray metal fence that separates the 2 units at this address

    CLOSED #101006636751

    Resolved. Violation issued for loose trash and debris around property.

  • Poor Conditions of Property

    295 Foster St, Brighton, Ma, 02135

    Loose trash in between trash barrels that are stored along the Greycliff Rd side of house. Improperly stored bags of trash on porch

    CLOSED #101006636747

    Resolved. Violation issued for loose trash and debris around property.

  • Needle Cleanup

    1884 Dorchester Ave, Dorchester, Ma, 02124

    1 needle and orange cap in front of dentist

    CLOSED #101006636740

    Resolved. I needle 2 dt recovered. JT.

  • Poor Conditions of Property

    4 Islington St, Allston, Ma, 02134

    2-8 Islington has an overflowing barrel attracting rats, while their other barrels are still in the grassy area at the Jackson Mann.

    CLOSED #101006636733

    Resolved. Violation issued for loose trash and debris around property.

  • Contractor Complaints

    36 Monsignor Patrick J Lydon Way, Dorchester, Ma, 02124

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [05/08/2026] Time when this occurred: [08:00] Please specify details.: [constituent reported that National Grid has been performing work over the past week without posting any temporary signage or providing communication to residents. The work has blocked access for school buses and trash collection trucks. In addition, jackhammering began around 9:30 PM and continued past midnight.]

    CLOSED #101006636723

    Resolved. Sorry for the inconvenience, the work being done at location is an emergency gas leak repair which requires 24 hr attention until the issue is resolved.

  • Requests for Street Cleaning

    254 Arborway, Jamaica Plain, Ma, 02130

    Pile of broken glass and contractor garbage present for more than a week on the curb.

    CLOSED #101006636707

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Residential Trash out Illegally

    200 Dartmouth St, Boston, Ma, 02116

    Westin hotel cab stand

    CLOSED #101006636701

    Invalid. Not a cose inforcement issue.

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