Reports (169,233)
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Planting Request
59 High St, Boston, MA 02129CLOSED #BCS-00191715Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!
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Illegal Parking
26 Exeter St, Boston, Ma, 02116Car parked by tow zone sign since at least 8am this morning
CLOSED #101006613323Case Resolved. The violator(s), at this location, was/were ticketed. Reported at 4:34 pm.
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Pothole
889 Harrison Ave, Roxbury, Ma, 02118Constituent requesting the street be repaved due to potholes. | Where exactly on the pavement is the pothole: [On Roadway]
CLOSED #101006613315Resolved.
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Pothole
198 Mount Vernon St, West Roxbury, Ma, 02132There is a huge depression/sink hole (?) In front of 198 Mt Vernon St in West Roxbury (corner Mt Vernon & Grayfield). It measures 4 feet wide, 15 feet long, and about 6-8 inches deep at its deepest point. It seems to be quickly getting larger and deeper. This is not a normal pothole and seems to be a dangerous situation where cars could soon bottom out.
CLOSED #101006613205Noted. Have sent this to construction to be cutout and fixed to grade.
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Poor Conditions of Property
90 Tyler St, Boston, Ma, 02111Other | Details: [constituent from 89 Hudson St called stating there is a dumpster behind 90 Tyler St that has been overflowing with trash for weeks; says his tenants at 89 Hudson cannot open their windows because of the smell.] Exact location: [behind the building in the lot which also backs up to 89 Hudson St]
CLOSED #101006613203Noted. Violation was issued by code enforcement.
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Unsatisfactory Living Conditions
1320 1330 Boylston St, Boston, Ma, 02215Const. reports that her AC unit is down in the whole building. She states her house temperature can get up to 87 degrees at night. The bulding is saying it could take up to a few weeks to get it fixed but shes calling because it gets so hot she has to leave her house door open to get a draft. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]
CLOSED #101006613172Case Noted. Constituent does not want inspection.
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Requests for Street Cleaning
805 South St, Roslindale, Ma, 02131Yard spilling into sidewalk on Co way Street. Entire section of sidewalk obstructed by yard (dirt, leaves, litter) that have taken over half of the sidewalk width. Eyesore and accessibility issue ongoing.
CLOSED #101006612976Resolved. Violation issued for loose trash and debris around property.
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Other
750 E Broadway, South Boston, Ma, 02127Around 8:00 a.m. on April 15, 2026, I was walking near the public bus stop at the intersection of L Street and East Broadway in South Boston when I saw a large utility/service truck turn from L Street onto East Broadway. As it turned, the truck struck a parked black Hyundai SUV, knocking the vehicle’s front bumper completely off and leaving it on the street in front of the car. The truck continued on and parked a short distance away, and the driver then walked into a nearby Starbucks. I do not believe the driver realized they had hit the parked car. I took several photos of the damaged Hyundai, the displaced bumper, and the truck, including the truck’s license plate number (X37910). I am submitting this report so the appropriate city department can be notified and the vehicle owner can be contacted if possible. | Case (SR) Type: [BPD: Crime] Referred To: [POLICE: AREA C-6]
CLOSED #101006612911Case Noted. Please report this to BPD directly Best, 311 Team.
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Other
93 Wayland St, Dorchester, Ma, 02125lagan case for Marletta Quarles , 857 236 0254, 87 Wayland St. Dorchester 02125 for illegal dumping trash in font of her home.
CLOSED #101006612905Noted. No code enforcement violation issued at this time.
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Requests for Street Cleaning
89 Mount Vernon St, Boston, Ma, 02108**FYI returned to Boston 311 as "trip hazard" Left behind cones
CLOSED #101006612833Per Public Works: cone is in place to mark a possible tripping hazard.
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