Reports (179,356)

Noted. Private tree down on private property. Not the responsibility of the City of Boston to maintain. Property owner will need to hire their own tree care company.

Case Noted. Thank you for providing your feedback regarding future bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure design team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.

Noted. ?Sorry for the inconvenience caused; the City of Boston does not have jurisdiction over private ways.

Noted. There are no trees planted at this location that are maintained by the City of Boston Urban Forestry Division. If the trees in question are located somewhere other then this service location please provide more details and pictures of the trees in question. Thank you.

Noted. For the BPRD Urban Forestry Division to consider removing a healthy public street tree for this reason, we need proof that the trees roots have caused the damage to the sewer lines. Proof needs to include pictures and invoices from a plumbing contractor which show the sewer line having been repaired and after said repair the trees roots caused new/further damage. Until the documentation is provided and the issue is investigated by the City Arborist the tree cannot be removed as it is protected by state law MGL CH 87. Proof should be sent to 1010 Massachusetts Ave Boston, MA 02118 3rd floor. Attn: Urban Forestry Division or emailed to (Trees@boston.gov) Attn: Urban Forestry Division. It should also be noted that tree roots do not have the ability to break into a sewer pipe. They will however grow into an already broken/compromised sewer pipe. Here is the link to the Boston Water and Sewer Commission, sewer lateral replacement program. https://www.bwsc.org/residential-customers/programs-and-guidelines/sewer-lateral-financial-assistance.

Case Noted. This graffiti at this location could not be removed by the City of Boston Property Management Department. This location is privately owned. Responsibility for graffiti removal rests with the property owner. This case is closed and noted.

Case Resolved. Thank you for providing your feedback regarding future bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure design team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.

Noted. All public street trees in the City of Boston and Massachusetts are protected by state law (MGL CH 87). The BPRD Urban Forestry Division is unable to remove a live and healthy public shade tree for the reason requested. The only way this tree could be removed for the reason requested is if the Public Works Department was planning to reconstruct all of Glencliff Road to make the sidewalks ADA compliant and to have public tree hearings for the possible removal of each shade tree on the street that is interfering with sidewalk passage. A case has been made to the Public Works Department (Case #101006603109) to inspect the sidewalk for repair.

Resolved. All set.

Case Invalid. Thank you for reaching out to Boston 311. For future reference, something like this should always be reported to BPD directly to provide them with all the information necessary. This app is for non-emergency, non-crime related city service requests.