Reports (179,642)

Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

Resolved. The city of Boston property management department has removed the graffiti from this location with a pressure washer.

Resolved. Removed city tree branch from private property. Task completed by Crew team HC, BL.

Resolved. The graffiti at this location was removed by the city of Boston property management graffiti department.

Resolved. The graffiti at this location was removed by the city of Boston property management graffiti department.

Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733.

For future reference, something like this should never be reported on this app. This is for non-emergency, non-crime related city service requests. 9-1-1 should always be called for something like this. We notified Boston Police of this issue. For future reference, something like this should always be reported to BPD directly to provide them with all the information necessary. This app is for non-emergency, non-crime related city service requests.

Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. If the problem persists, please resubmit the service request. Should you need further assistance, we encourage you to call Boston 311 directly.

Case Noted. Hello, During a recent review, we discovered this request has been opened for an unusual amount of time, and would like to address it. The crosswalk in question was a temporary one installed during construction. If you are interested in a new crosswalk at this location, BTD can take this location under advisement, depending on the safety context, and the number of residents who reach out. Mercer St is slated to receive speed humps in the next few years based on our criteria. We evaluated each area for its safety history, demographics (higher numbers of children, older adults, and people with a disability), if there are parks, schools, community centers nearby, plans for repaving and ramp construction, and needs otherwise identified by the residents of the neighborhood. We are glad that we are able to bring this important safety intervention to your area. However, for East Eighth St we share your concerns about making the City’s streets safer. Everyone should have a safe street where they feel comfortable and free from concerns of speeding cars. We are working to bring speed humps to our neighborhood streets, and it will take time to get this work done. Our program is being updated to better match the needs of the community. Reaching out to your neighborhood's ONS liaison is a great way to make your feedback heard as part of this process. We will continue to work to slow traffic and offer safety interventions across the City of Boston. We appreciate you sharing your feedback on your street and will include it as we continue strengthening our program. Thank you for contacting 311 and BTD.

Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.