BOS:311

Reports (179,661)

  • Residential Trash out Illegally

    271 Princeton St, East Boston, Ma, 02128

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    Trash bins remain on sidewalk despite backyard storage location. Repeated for months now

    CLOSED #101006618354

    Noted. No citation able to be issued at this time. Barrels currently on private property upon arrival, city sidewalk clear at location.

  • Planting Request

    8-10 Lime St, Boston, MA 02108

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    CLOSED #BCS-00194716

    Noted. Thank you for your interest in increasing the canopy in the City of Boston. All public street trees in the City of Boston and Massachusetts are protected by state law (MGL CH 87). The tree at this location is still alive at the time of inspection. The BPRD Urban Forestry Division is unable to remove a live and healthy public shade tree for the reason requested.

  • Other

    75 Highland St, Hyde Park, Ma, 02136

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    Lawn clippings/waste not picked up for second week in a row.

    CLOSED #101006618243

    Resolved. No leaf collection this week in the city of boston. A yardwaste calendar can be obtained by calling 311 or on the web at boston.gov/zerowaste.

  • Illegal Parking

    57 Chandler St, Boston, Ma, 02116

    Trucks double parked

    CLOSED #101006618118

    Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. If the problem persists, please resubmit the service request. Should you need further assistance, we encourage you to call Boston 311 directly.

  • Pruning Request

    89 Hemenway St, Boston, MA 02115

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    Broken branch. Tree in park. Thanks.

    CLOSED #BCS-00194608

    Resolved. city tree branch trimmed by JB, IT.

  • Other

    22 Kenilworth St, Roxbury, Ma, 02119

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    Yard waste collection in Roxbury was supposed to be today. Mine has been out since last night and not picked up. What's up?

    CLOSED #101006618007

    Resolved. No leaf collection this week in the city of boston. A yardwaste calendar can be obtained by calling 311 or on the web at boston.gov/zerowaste.

  • Other

    Intersection Of Commonwealth Ave And Beacon St, Boston, Ma

    It’s insane that I have to wait outside the gate for the train at at T station to go home when I paid a $90 parking ticket this morning for existing in the city. If you can’t handle the busiest day of the year what do my city taxes pay for

    CLOSED #101006617859

    Case Noted.

  • Pothole

    Intersection Of Leo M Birmingham Pkwy And Lincoln St And Market St, Brighton, Ma

    pothole at stop line | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

    CLOSED #101006617740

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Pothole

    Intersection Of Hotel Dr And Massachusetts Tpke E, East Boston, Ma

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    there is a massive pothole on I-90 going towards the city away from the airport that is in the most right lane. When merging onto the highway you are bound to go in it because there is no other room to move your tires. I have attached a link on google maps where it is https://maps.app.goo.gl/UbXD5y6RnkDPLyCF6

    CLOSED #101006617736

    Noted. Belongs to massDot.

  • Other

    Intersection Of Washington St And Avenue De Lafayette, Boston, Ma

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    Cool cool cool, thanks for this BTD and Michelle Wu. Definitely great to remove the separation from tons of bike lanes.

    CLOSED #101006617715

    Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

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