BOS:311

Reports (311)

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    Image submitted with report

    No social distancing in parking clerks office

    CLOSED #101003494415

    Case Noted. My name is Christine call me at 617-635-4410.

  • Other

    Intersection Of Brooks St And Chelsea St, East Boston, Ma

    Image submitted with report

    To the side of 21 Brooks Street there is a new 3 family house being built. There used to be a driveway. That is obviously no longer there and the no parking sign that is there no longer needs to be there. Not having that driveway has created 2 more parking spots in an already impossible area of East Boston to find parking. I implore you to remove that 2 signs so that residents no longer get ticketed by BTD at 3am

    CLOSED #101003473441

    Case Noted. If there is a curb cut that was not closed due to the new construction it should have been closed by the new owner or owners. BTD will not be responsible once the signs are removed for tickets related to the curb cut. The signs will be removed. Any tickets related to this issue should be addressed to BTD's Office of the Parking Clerk or BTD Enforcement.

  • Other

    9 Cazenove St, Boston, Ma, 02116

    Over 6+ weeks for residential parking approval and no one picks up the parking clerk telephone. When you email asking for a status update, no information is given. What are our tax dollars doing?

    CLOSED #101003463576

    Case Noted. please call 617 635 4685.

  • Other

    Intersection Of Alleghany St And Calumet St, Mission Hill, Ma

    Essential workers being ticketed by meter maid in resident parking spot even signs are posted in vehicles.

    CLOSED #101003450858

    All tickets can be appealed on the City website here: www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket.

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    Mayor Walsh seen getting out of his escort vehicle, along with driver, not wearing masks!!!! Parking clerks office told to wear masks, at their desks! Seriously!!!! How safe is it in City Hall? | Case (SR) Type: [Miscellaneous] Referred To: [MAYOR'S POLICY OFFICE]

    CLOSED #101003442359

    Case Noted. Thank you for calling in your comments and concerns. We value your feedback in making the City of Boston better. Please feel free to reach out with any further questions or concerns by calling Boston 311 directly. Thank you.

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    Someone from the Mayors office needs to take a visit to the Parking Clerks office because none of them are wearing masks what's the problem with them are they hoping to catch something so they can go back home for two weeks, it's not right and something needs to be done NOW | Case (SR) Type: [Miscellaneous] Referred To: [MAYOR'S POLICY OFFICE]

    CLOSED #101003439657

    Case Noted. Thank you for your comment. The Mayor's Policy Team has recorded your feedback and will review your comments and suggestions for future policy improvements. We appreciate you taking the time to contact the Mayor, and please feel free to call 3-1-1 if you have any further comments or questions. Best, Mayor’s Office.

  • Other

    70 W Eagle St, 1, East Boston, Ma, 02128

    Can't get in touch with parking clerk, been waiting 6 weeks for resident permit and 4 weeks on appealed parking ticket. Calling office I only get automated system and emailing I get no response.

    CLOSED #101003439361

    Case Resolved. this case was previously closed on Sept 15, 2020 scroll and see comments.

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    The Office of the Parking Clerk is assessing late penalties on disputed tickets while the tickets are still in the dispute stage and not notifying those who have contested the violation. How is it ethical/legal to impose a late fee when a ticket is disputed immediately/within the defined window of time? The Parking Clerk staff noted they are "behind schedule" with parking ticket disputes, but that should not give rise to artificial late fees being assessed. Again, how is this legal/ethical?

    CLOSED #101003435555

    Case Noted. Tickets that are on a "hold" status does not received a late fee unless it was disputed over the 21 days time limit or the ticket dispute had a decision made and reactivated.

  • Other

    1320 1330 Boylston St, Boston, Ma, 02215

    Street cleaning ticket I have resident sticker and I just asked the meter people and they said they are not ticketing on the block of 1335 bolyston due to covid. I got a $90 ticket for street cleaning with not notice that they were street cleaning

    CLOSED #101003429664

    Ticketing for street cleaning began on August 10th. Any ticket can be appealed on the City webstie www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket.

  • Illegal Parking

    390 Meridian St, 1, East Boston, Ma, 02128

    The parking sticker office will not give us a parking sticker. We were told we have an appointment on October 16. We have been living here for 20 plus years and can not afford a ticket every day until that appointment. Its due to the car being leased and purchased after lease requiring new plates, same car. It's already been over a week and we sent email to the mayor and alderman to no avail. Please kindly help

    CLOSED #101003428100

    Case Noted. Please contact the Office of the Parking Clerk. They are open Tuesdays, Thursdays and Fridays (and may be opening additional days soon). If you have applied for a new sticker (which can be done online), they will be able to review any tickets issued while you are waiting for the sticker. Parking Enforcement is unable to issue parking stickers, which can only be done byt he parking clerk. Stickers can be applied for online here: https://www.boston.gov/departments/parking-clerk/how-get-resident-parking-permit and the Office can be contacted at: 617-635-4410.

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