BOS:311

Reports (311)

  • Other

    Constituent is requesting a call back from someone in the parking clerks office, they have been calling but have not been able to get through to a live agent. They are looking for assistance renewing parking permit that the online system was not working for | Case (SR) Type: [Miscellaneous] Referred To: [Boston 311]

    CLOSED #101004826442

    Case Resolved. Case closed, permit is being mailed out today.. Jacquelynne O'Toole Principal Administrative Assistant Customer Service Manager Office of The Parking Clerk.

  • Illegal Parking

    133 Saratoga St, East Boston, Ma, 02128

    Why is it that certain cars are getting targeted on Saratoga St. East Boston for parking near a hydrant and receive a ticket but cars that park directly on the hydrant don't receive tickets and park there all day and night??? Per the appeals clerk ID 0030, you should park 10 ft away. Please answer or maybe the media should be contacted to get disclosure. Needs to be equity.

    CLOSED #101004798280

    Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. Should you need further assistance, we encourage you to call Boston 311 directly.

  • Other

    135 Commonwealth Ave, Boston, Ma, 02116

    Why did I get three of the same tickets in a row parked in the same spot for my Inspection. I was out of town, car did not move. How can I be charged daily when the car is clearly not moving. It was inspected first trip I moved it.

    CLOSED #101004724048

    Case Noted. Please contact the Parking Clerk (9AM-4:30PM M-F) at 617-635-4410 for ticket inquiries.

  • Illegal Parking

    79 Chandler St, Boston, Ma, 02116

    Image submitted with report

    Motorcycle parked for weeks in residential permit parking only. Previous complaints are ignored. If said motorcycle has a permit, it must be visible at all times per Office of the Parking Clerk.

    CLOSED #101004621316

    Case Resolved. YOUR COMPLAINTS ARE BEING ANSWERED. YOU WERE TOLD BECAUSE THE MOTORCYCLE IS COVERED YOU HAVE TO CALL BOSTON POLICE TO UNCOVER IT. IT IS A LIABILITY FOR US TO TRY AND REMOVE THIS MOTORCYCLE COVER, NOT TIP THE BIKE OVER IN THE PROCESS. AGAIN, CALL BOSTON POLICE.

  • Other

    Intersection Of W Dedham St And Monsignor Reynolds Way And Pelham St And Washington St, Roxbury, Ma

    I park my car in the south end for work. I recently took it to the auto shop and they told me that rats ate the wiring of my car. And I haven?t had no problem parking my car where I live. This only started when I started parking in the south end. There is a terrible rat problem and I?m paying for it literally. I would like to be reimbursed if possible for what I had to pay due to the infestation of rats.

    CLOSED #101004551156

    Case Noted. Please contact the city clerk to file a claim against the city.

  • Other

    Intersection Of North St And Congress St, Boston, Ma

    What happens if your car was incorrectly towed?

    CLOSED #101004523151

    Case Resolved. If your vehicle has been towed for parking illegally on a City of Boston street, you can have a walk-in hearing within five days of the tow, or schedule a hearing with the Parking Clerk. Call 617-635-4410 for more information. Thank you for contacting Boston 311.

  • Other

    8 Zamora St, Jamaica Plain, Ma, 02130

    Hello, we are looking for help to pay a parking ticket. We lost the parking ticket that was issued on September 14 Massachusetts license plate 2LW781. It was a street sweeping ticket in the car was towed. We tried to find this information online, but could not. Please advise. Thank you farouc jaffer

    CLOSED #101004503903

    Case Noted. Please feel free to contact the Parking Clerk on Monday at 617-635-4410. Thank you for contacting Boston 311.

  • Poor Conditions of Property

    50 N Margin St, Boston, Ma, 02113

    Image submitted with report

    No parking signs placed in TWO handicap spots - tried getting in touch with parking clerks no response

    CLOSED #101004461407

    Case Noted. Hi, I will give you a call. Thank you.

  • Other

    12 Hyde Park Ave, Jamaica Plain, Ma, 02130

    Image submitted with report
    Image submitted with report

    Palamo driving school on Hyde Park ave appear to be operating illegally. For years they have been an inconvenience to myself and other residents on woodlawn st. I always wondered how they got a license to operate there without private parking spaces. They Don't. RMV records show 20 Belgrade ave. in Roslindale. An instructor also had a large accident on woodlawn st Friday August 19th. They are operating 4 cars on our st. Please address before they kill someone. Our street is a no thru street and far to narrow.

    CLOSED #101004446050

    Resolved. Driving school is not running illegally. Has a up to date City Clerk Businness License and up to date ISD issued Certificate of Inspection.

  • Other

    135 143 Causeway St, Boston, Ma, 02114

    Image submitted with report

    I was giving a ticket when I was paid from 8am to 10am by the app

    CLOSED #101004412054

    Parking tickets can be appealed, infomation can be found here: https://www.boston.gov/departments/parking-clerk/how-appeal-parking-ticket.

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