BOS:311

Reports (18,194)

  • Other

    307 Washington St, Boston, Ma, 02108

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    Why are you just leaving people in bike lanes unprotected? You removed flexposts with no replacement plan!

    CLOSED #101006641646

    Case Resolved. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

  • Requests for Street Cleaning

    Intersection Of Peaceable St And Winship St, Brighton, Ma

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    Image submitted with report
    Image submitted with report

    I saw a cleaning car sweeping the middle of the streets a few days ago in Winship Street. However, that car did not clean up anything as the dirt is on the edges of the street (as usual). Please if you do clean, do it properly and efficiently. The dirt on the edges of this street is getting more and more overflowing on the bike lane. Please do clean there!

    CLOSED #101006641209

    Resolved. Area hand swept.

  • Damaged Sign

    Intersection Of Overland St And Brookline Ave, Boston, Ma

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    Stop sign in a cement pole blocking the bike lane

    CLOSED #101006641160

    Case Noted. BTD will investigate and oblige this concern. Thank you contacting 311 & BTD and your concern for traffic safety.

  • Pothole

    Intersection Of Centre St And West Roxbury Pkwy, West Roxbury, Ma

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    Potholes to China. Think this is in the budget or should I just get a bike and hit the bike lane. They’re outside holy name on the west roxbury parkway. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

    CLOSED #101006641113

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Broken Sidewalk

    Intersection Of Appleton St And Tremont St, Boston, Ma

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    Bike lane Concrete divider need to be fixed located at 472 Tremont street

    CLOSED #101006640732

    Duplicate of Existing Case. Our team is aware of this matter and is working to repair this dislodged infrastructure.

  • Illegal Parking

    Intersection Of Clarendon St And Stuart St, Boston, Ma

    constituent claims 6 black suv double parked on bike lane on stuart street | How is the car parked illegally: [Double parked] Type of vehicle: [SUV]

    CLOSED #101006640721

    Duplicate of Existing Case.

  • Other

    205 Western Ave, Allston, Ma, 02134 (Inactive)

    Cars use bike lane as turn lane because it lacks signage or barriers

    CLOSED #101006639965

    Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

  • Requests for Street Cleaning

    135 S Huntington Ave, Jamaica Plain, Ma, 02130

    Trash debris in bike lanes all the way till 430. | Type of debris: [Debris Pickup] Cars parked on the street: [No]

    CLOSED #101006639334

    Resolved. All set.

  • Other

    Intersection Of Arlington St And Beacon St, Boston, Ma

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    Another idiotic design. It honestly feels like you’re trying to get people killed on bikes. I’m just trying to stay in the bike lane and not go into traffic - but your bike lanes either only go one direction, just randomly ends, and then it will start back up on the opposite side of the road! It’s insane!

    CLOSED #101006639040

    Case Resolved. Our team is aware of the flaws in this design, which was a compromise between vehicle access and bicycle access to this street, working with the street's original layout. We are working to resolve this as part of a broader project.

  • Other

    336 Commonwealth Ave, Boston, Ma, 02115

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    In all seriousness - who in the city’s public transportation thinks this is a good idea?! I almost got run over just trying to find the bike lane! Absolutely idiotic and dangerous.

    CLOSED #101006639038

    Case Noted. Our team is aware that this bike lane setup is less than ideal. We are working to have this issue resolved, but it would require a more laid out project.

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