Reports (18,194)
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Pothole
2420 Beacon St, Brighton, Ma, 02135You are doing the Beacon Street work plan badly. The bikes and pedestrians need protections but all you will do is paint. Jamaica Plain got their speed bumps and humps but those are too expensive for Brighton citizens I guess. Put in raised crossers and defended bike lanes.
CLOSED #101006647062Case Noted. We share your concerns about making the City’s streets safer. Everyone should have a safe street where they feel comfortable and free from concerns of speeding cars. We are working to bring speed humps to our neighborhood streets, and it will take time to get this work done. Our program is being updated to better match the needs of the community. Reaching out to your neighborhood's ONS liaison is a great way to make your feedback heard as part of this process. We will continue to work to slow traffic and offer safety interventions across the City of Boston. We appreciate you sharing your feedback on your street and will include it as we continue strengthening our program.
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Other
516 522 Western Ave, Brighton, Ma, 02135Bike lane barriers still haven’t been replaced since the city’s snow plows destroyed them over the winter. It’s almost as if the city wants cyclists to die
CLOSED #101006646862Duplicate of Existing Case.
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Pothole
Intersection Of Cambridge St And Lincoln St, Allston, MaBuild up of sand and gravel in the bicycle lane on Cambridge st Allston at the Lincoln st intersection. This is dangerous. I was thrown off my bike in March and injured. This repeatedly builds up and needs to be cleared regularly for safety. Thank you.
CLOSED #101006646826Resolved. No code enforcement violation found at this time.
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Other
621 Washington St, Boston, Ma, 02111Another day, another truck parked in the bike lane. Please install the barriers again, this happens every day, throughout the day, causing major risk to cyclists
CLOSED #101006646711Case Resolved. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.
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Pothole
Intersection Of Highgate St And Cambridge St, Brighton, MaThere is a strip of what’s left of some bike lane divider/markers just past the Jersey barriers at the I-90 footbridge on Cambridge street in Allston as you’re headed into Allston from Cambridge. All of the vertical parts are missing which leaves the base in the middle of travel lanes and because of the new traffic pattern for construction, it is difficult to see and in an unexpected place. It looks like you can safely and legally merge over to the right lane once you pass the end of the Jersey barrier approaching the intersection of Cambridge and Harvard. These either need to be repaired/marked clearly so they are visible day and night or removed otherwise people who reasonably believe they can merge over are going to suffer damage to their tires and/or vehicles. Thanks!
CLOSED #101006646398Noted. Duplicate.
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Pothole
Intersection Of Highgate St And Cambridge St, Brighton, MaThere is a strip of what’s left of some bike lane divider/markers just past the Jersey barriers at the I-90 footbridge on Cambridge street in Allston as you’re headed into Allston from Cambridge. All of the vertical parts are missing which leaves the base in the middle of travel lanes and because of the new traffic pattern for construction, it is difficult to see and in an unexpected place. It looks like you can safely and legally merge over to the right lane once you pass the end of the Jersey barrier approaching the intersection of Cambridge and Harvard. These either need to be repaired/marked clearly so they are visible day and night or removed otherwise people who reasonably believe they can merge over are going to suffer damage to their tires and/or vehicles. Thanks! | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]
CLOSED #101006646399Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.
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Fallen Tree or Branches
144-180 Brookline Ave, Boston, MA 02215A large broken/dangling tree branch is hanging low into or immediately over the bike lane on Boylston Street in the Kenmore area, near the Star Market block. The branch is difficult for cyclists to see and creates a collision hazard, especially for riders using the bike lane. Photos taken May 16, 2026 around 4:26 PM show the branch extending into the travel/bike-lane area. Please inspect and remove or secure the branch as soon as possible.
CLOSED #BCS-00208725Resolved. Hanger from city tree Removed by HC Dr OD.
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Other
180 Ruggles St, Mission Hill, Ma, 02120This should've been fully constructed like the contraflow lane across the street. You could at least put in some separation here. There is ample available on street parking in the neighborhood less than a block away plus a parking lot right on this block, yet I am reliably unable to use the bike lane. People park overnight in this. Put in separation now!
CLOSED #101006645712Case Noted. Thank you for providing your feedback regarding bicycle infrastructure in Boston. Your comments have been shared with our bike infrastructure repair team, and will be reviewed and incorporated as we work to make Boston streets more accessible to bicyclists and those who travel alongside them.
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Other
1345 Boylston St, Boston, Ma, 02215Every. Single. Day. People are constantly blocking the bike lane. There are plenty of people who are not physically able to lift their Bluebike onto the sidewalk, and they end up trapped in the bike lane because you removed the separation. What is the city's problem?? This is a basic city service.
CLOSED #101006645711Duplicate of Existing Case.
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Other
1345 Boylston St, Boston, Ma, 02215You removed separation and now people constantly park in the bike lane. This especially is not a safe road to merge into traffic on. Do not set this to resolved if you haven't put separation in the buffer.
CLOSED #101006645709Duplicate of Existing Case.
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