Reports (17,902)

  • Broken Sidewalk

    Intersection Of Dartmouth St And Saint James Ave And Huntington Ave, Boston, Ma

    Bollards on wrong side of bike lane. Please fix.

    CLOSED #101006559743

    Noted.

  • Illegal Parking

    198 Western Ave, Allston, Ma, 02134

    Illegal parking in bike lane - please ticket and tow

    CLOSED #101006559730

    Case Resolved. This location is "All Clear" of violators. Reported at 5:36 pm.

  • Requests for Street Cleaning

    321 S Huntington Ave, Jamaica Plain, Ma, 02130

    Please do not replace the plastic ballards along the bike lanes. They have created an absolute plastic disaster and will result in microplastics in our water.

    CLOSED #101006559689

    Resolved.

  • Snow Plowing/Salting

    Intersection Of Litchfield St And Western Ave, Brighton, Ma

    Please clear Western Ave bike lanes

    CLOSED #101006559528

    Noted.

  • Snow Plowing/Salting

    Intersection Of Speedway Ave And Western Ave, Allston, Ma

    Please clear Western Ave bike lanes

    CLOSED #101006559523

    Noted.

  • Snow Plowing/Salting

    Intersection Of Riverdale St And Western Ave, Allston, Ma

    Please clear Western Ave bike lanes

    CLOSED #101006559522

    Case Noted.

  • Other

    897 Massachusetts Ave, Roxbury, Ma, 02119

    Numerous parts of the bike lane have been damaged due to snow removal at approximately 895 Mass ave

    CLOSED #101006559373

    Duplicate of Existing Case. This issue of stone barriers being pushed around by plows is currently being dealt with by our repair team, who are aware of the issue. We appreciate your reporting of this matter.

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    Where can I find real time data on level of access to bike lanes around Boston. I’ve been hesitant to travel by bike for weeks now because a lot of the lanes I use are full of snow, ice, debris and the infrastructure is broken or non existent. When it’s dark and roads are wet and the only infrastructure is green paint - I can’t even see that and drivers can’t either. Can you issue updates on Instagram when certain bike lanes are back open and fully functional?

    CLOSED #101006558318

    Case Resolved. When it comes to knowing the accessibility of bike lanes in Boston, this data is not available from the city at this time. The city does not have the resources to surveil every bike lane in Boston simultaneously to determine the presence of snow. That being said, we are working diligently to keep bike lanes free of snow following the recent snow emergencies, and to install new protective infrastructure to protect bicyclists who use them.

  • Pothole

    Intersection Of Chestnut Hill Drwy And Beacon St, Brighton, Ma

    Pothole in the bike lane going towards Cleveland Circle near the manhole cover.

    CLOSED #101006558310

    Resolved. Potholes patched.

  • Snow Plowing/Salting

    267 269 R Western Ave, Allston, Ma, 02134

    I wonder how many snow storms we can fit in a bike lane, cuz this one hasn't been plowed for three snowstorms.

    CLOSED #101006557463

    Case Noted.