Reports (1,636)
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Other
1 City Hall Plz, Boston, Ma, 02108To the team managing 311 app: 1) please fix the map so that ALL neighborhoods are identified. Beacon Hill, Back Bay, Downtown Crossing, Chinatown, Fenway South End, Seaport, etc are listed as “Boston”. So Hyde Park, Dorchester, Roxbury, etc are not part of Boston? Lol. At a minimum, the City of Boston should be able to identify on a map the city that it serves. This is not a good look. Please also add detailed instructions on how to search. Anytime I try to search it doesn’t work. Thank you | Case (SR) Type: [Miscellaneous] Referred To: [DOIT (DEPT OF INNOVATION & TECHNOLOGY)]
CLOSED #101006128597Case Noted. Thank you for letting us know about the issue with searching for cases by "neighborhood." We are investigating this. In the interim, you can locate these cases by: 1.Navigating to the "recently opened" view. 2.Opening the filter options. 3.Entering the "mailing address" (e.g., "Allston" or a Zip Code) into the "search within" field. **Note: For neighborhoods like Seaport, searching by zip code may yield better results. This method will display all cases associated with neighborhood requests. Alternatively, you can search for cases on our companion website: https://311.boston.gov/tickets. Sincerely, Boston 311 Technical Team.
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Needle Cleanup
18 Claremont Park, Roxbury, Ma, 02118
Needle on the floor at SW corridor near Claremont park
CLOSED #101006125196Resolved. 1pic..plz resubmit..if seen 0 recovered df.
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Needle Cleanup
Intersection Of Garrison St And Saint Botolph St, Boston, MaPeople shooting up drugs in park
CLOSED #101006119101Resolved. 911..plz report any needles.
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Illegal Parking
10 Park Plz, Boston, Ma, 02116
Taxi stand
CLOSED #101006112649Case Resolved. This location is "All Clear" of violators. Reported at 5:01 pm.
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Needle Cleanup
1 City Hall Plz, Boston, Ma, 02108Constituent reports one needle outside the Pavilion, states it is on the ramp closest to the park. | Needle Quantity: [One] Property Location Type: [Public]
CLOSED #101006112192Resolved. 1dw.
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Needle Cleanup
27 Dartmouth St, Boston, Ma, 02116Drug paraphernalia, garbage, and homeless people in park that is adjacent to an elementary school.
CLOSED #101006108271Resolved. Plz resubmit if any needles are on location...911 for the loitering..df.
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Needle Cleanup
10 P Warren Ave, Charlestown, Ma, 02129
Dozens of needles below public seating.
CLOSED #101006098460Resolved. Called contact no answer..need accurate location..df address comes in as park..plz resubmit 0.
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Dead Animal Pickup
Intersection Of Charles St S And Park Plz, Boston, MaDead pigeon on sidewalk across the street from Chipotle, next to trash can
CLOSED #101006096433Resolved.
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Other
1 City Hall Plz, Boston, Ma, 02108flags at City Hall are not at half mast as ordered by the Governor | Case (SR) Type: [Miscellaneous] Referred To: [PROPERTY MANAGEMENT]
CLOSED #101006078328Case Resolved. Thank you for alerting us to this issue with the flags. We are aware that they are supposed to be at half mast in honor of former State Representative of Milford, Louis Park Bertonazzi. We will ask our team to correct the issue. Thank you, Mary PMD.
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Contractor Complaints
Intersection Of Park Plz And Arlington St And Saint James Ave, Boston, MaType of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [05/20/2025] Time when this occurred: [18:45] Please specify details.: [caller states that two construction workers in lime green shirts stepped out in front of his car, causing him to stop short in the cross walk on St. James St. so they could put cones in the street. They are now blocking off a length of St James St. He says he could sue the City for endangerment.]
CLOSED #101006075056Case Noted. Sorry for the inconvenience caused; the inspector will address your complaint once on-site.
