Reports (147,545)

  • Damaged Sign

    131 Sumner St, East Boston, Ma, 02128

    I would like to request the installation of a “Wrong Way” sign at this location. Recently, there has been an increase in vehicles entering against traffic, creating a safety concern for residents and drivers. Your attention to this matter would be greatly appreciated.

    CLOSED #101006593928

    Case Resolved. Lisbon Street is a private way and "Do Not Enter" signs are already existing . Thank you for contacting 311 and BTD.

  • Illegal Dumping

    5 Intervale St, Dorchester, Ma, 02121

    Multiple bikes tied to poles. Caller states they do not belong to anyone. They have been there forever. They impede the sidewalk. |

    CLOSED #101006593908

    Noted. No code enforcement violation issued at this time.

  • Contractor Complaints

    18 Alberta St, West Roxbury, Ma, 02132

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [EMER-1754842] Date when this occurred: [01/29/2026] Please specify details.: [Constituent states previously National Grid responded to a gas odor smell at the location and excavated 18 Alberta st, West Roxbury. Constituent states the dig was patched however the location appears to be sinking in again. Notified National Grid at 2:07pm]

    CLOSED #101006593862

    Noted. ?Sorry for the inconvenience caused. National Grid has been notified of your complaint. We have requested they come make immediate repairs of the collapse cut.

  • Other

    32 Eldridge Rd, Jamaica Plain, Ma, 02130

    There was a no Parking sign that got damaged during a snow storm from a plow 2 years ago never been replaced. The problem is people are getting tickets for parking down from the next sign up the street for parking we're it should be legal if the damaged sign was replaced.

    CLOSED #101006593851

    Case Noted. There are currently no stopping anytime signs on Eldridge streets on utility poles. Please be specific about the exact location of the sign you are referring to so we can further assist you. Our records show no such signage existed on 32 Eldridge street. Thank you for contacting 311 and BTD.

  • Requests for Street Cleaning

    16 18 Tucker St, Dorchester, Ma, 02124

    Broken window glass all over the sidewalk. Look for the light pole. The glass is all along the metal fence

    CLOSED #101006593811

    Resolved. Glass cleaned up.

  • Damaged Sign

    Intersection Of Leeds St And Dorchester Ave, South Boston, Ma

    BPD called stating that this sign was knocked over and is now on the ground | Public safety sign: [Yes] Type of sign: [Do Not Enter/One Way] Is the pole still there: [Yes]

    CLOSED #101006593717

    Case Resolved.

  • Space Savers

    1 Wall St, Charlestown, Ma, 02129

    Previous report was marked “Resolved”. It was not. See photo. Why would you close this without doing anything?

    CLOSED #101006593448

    Noted. Cone belongs next to Street pole for tripping hazard.

  • Graffiti Removal

    Intersection Of Public Alley No. 909 And Massachusetts Ave, Boston, Ma

    Graffiti wall and yellow pole

    CLOSED #101006593338

    Resolved. Done.

  • Damaged Sign

    Intersection Of Summer St And D St, Boston, Ma

    Today at approximately 4:50 PM, while I was turning from D Street onto Summer Street, my car shut off while I was slowing down to stop, and the engine warning light came on. Due to this mechanical issue, the vehicle went out of control, and the brakes were not functioning properly. In order to avoid a more serious accident, I struck a taxi stand sign. There were no injuries, and the incident was unintentional. I am reporting this matter for documentation and any necessary follow-up.

    CLOSED #101006593144

    Case Resolved.

  • Damaged Sign

    Intersection Of Summer St And D St, Boston, Ma

    The taxi stand sign at the intersection of D Street and Summer Street, near the curve by the Omni Hotel on D Street, is broken.

    CLOSED #101006593138

    Case Resolved.

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