Reports (147,545)
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Damaged Sign
105 Kenrick St, Brighton, Ma, 02135Pole still knocked down, since January
CLOSED #101006603466Case Resolved.
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Damaged Sign
Intersection Of Billings St And Spring St, West Roxbury, MaThis is a recurring intersection obstruction issue at the intersection of Billings St and Spring St in West Roxbury. Vehicles frequently queue into and stop within the intersection despite posted “Do Not Block Intersection” signage, resulting in gridlock conditions and restricted turning movements. Specifically, left turns from Billings St onto Spring St are regularly blocked due to vehicles occupying the intersection box. This creates unsafe conditions and reduces intersection efficiency and visibility. Existing pavement markings appear incomplete, with box markings applied in only one direction. Request: • Evaluate intersection operations and compliance • Install “Do Not Block Intersection” signage on all approaches • Extend/refresh box junction pavement markings across all lanes and directions • Consider targeted enforcement during peak hours
CLOSED #101006603426Duplicate of Existing Case. Case #101006419155.
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Damaged Sign
90 Heath St, Jamaica Plain, Ma, 02130Sign blocking entire sidewalk. Still attached to ground.
CLOSED #101006603339see new case BCS-00186981.
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Damaged Sign
566 Dorchester Ave, South Boston, Ma, 02127Street sign is knocked down blocking the sidewalk. It is on the corner of Leeds Street and Dorchester Avenue right in Andrew station.
CLOSED #101006603246Case Resolved.
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Pothole
1152 1154 Washington St, Dorchester, Ma, 02124Collapse of Road Structure - Attached photos are the result of the parking lane being removed for travel by cars and trucks for construction/lane closure. Between 1140 and 1152 Washington Street, Dorchester Lower Mills, 02124. Box trucks have struck the signs on the light pole. Only a matter of time until the light pole is knocked down. Thank you. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]
CLOSED #101006603216Case Referred to External Agency. This issue falls under the jurisdiction of Eversource. Eversource has received this complaint and has forwarded it to the appropriate district to respond.
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Contractor Complaints
586 E Sixth St, South Boston, Ma, 02127Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1834516] Date when this occurred: [04/06/2026] Time when this occurred: [10:00] Please specify details.: [const reports that the signs for the above mentioned permit were not posted until after 7am today, as oppposed to 48 hours prior for notice. requesting inspection and foollow up with contractor.]
CLOSED #101006603081Noted. Apologies for the inconveniences this has caused, inspector responding to ensure permittee is following permit guidelines and to address 311 case. Your patience and cooperation is greatly appreciated, thank you.
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Damaged Sign
Intersection Of City Sq And Park St, Charlestown, MaPlease replace Stop sign- one way sign which was knocked down corner of park & city square Charlestown.
CLOSED #101006603076Case Resolved.
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Contractor Complaints
20 Auburn St, Charlestown, Ma, 02129Type of Work: [Unknown] Name of Contractor/Utility working: [Other] If Other, please specify: [JL and Sons] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [none] Date when this occurred: [04/06/2026] Time when this occurred: [10:12] Please specify details.: [Const. calling to report unposted street with lack of pedestrian access. No police details no permits posted illegally parked on the street caller was talking with parking enforcement officer at the time of the report to get the car ticketed for parking on the sidewalk blocking pedestrian egress]
CLOSED #101006603055Noted. Could you please provide additional details and resubmit your complaint, including a specific location and, if possible, a clear picture? ?
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Rodent Activity
165 W Seventh St, South Boston, Ma, 02127Rat bites: [No] Rats in the house: [No] Rats outside of property: [Yes] What is the nature of the problem: [the city put up bait boxes at the utility poles in the neighborhood last Sept.. The caller wishes to know is anyone is checking the boxes to ensure that they are still viable]
CLOSED #101006603037Noted. The bait boxes do not belong to the city of boston. For further information please email catherine.wilson@boston.gov.
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Damaged Sign
Intersection Of Columbus Ave And Berkeley St, Boston, MaBus stop sign broken on ground- leaving a sharp metal stub on ground
CLOSED #101006602956Case Referred to External Agency. This is under the jurisdiction of the Massachusetts Bay Transportation Authority. The MBTA confirmed that they have received this complaint. The appropriate district will be responding. Thank you.
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