Reports (146,560)

Damaged Sign

100 Terminal St, Charlestown, Ma, 02129

Damaged NO Parking sign - Sign has been spray painted black and vehicles illegally being stored there

CLOSED 1w ago #101006455779

Case Noted. Nothing found at this location, more information needed.
Damaged Sign

Intersection Of Elmdale St And Rozella St, Dorchester, Ma

We need a new sign. Since the emergency tow zone is never enforced its actually mow more of a reserved parking space for certain neighbors. So, can we have a new sign that says Reserved Parking in lieu of the unenforceable emergency tow zone since no one from the city cares or comes. Guess you don't need the money

CLOSED 2w ago #101006455525

Case Noted. Report illegal parking, blocked driveways, or other parking violations in Boston, call 311 (or 617-635-4500) to reach the Mayor's hotline, which is available 24 hours a day. You can also use the BOS:311 app to report issues directly with photos. Thank you for contacting 311 & BTD and your concern traffic safety.
Damaged Sign

Intersection Of Thayer St And Harrison Ave, Roxbury, Ma

One of the Yield to pedestrians signs is missing on a two way road. Cars coming in from one of the directions don’t know to yield.

CLOSED 2w ago #101006455478

Case Noted. Thank you for bringing this issue to our attention. BTD will continue to evaluate this crosswalk but due this crosswalk not having ADA compliant ramps unfortunately, we will not be replacing the missing pedestrian warning sign here. Thank you for contacting 311 and BTD.
Street Light Outage

54 Mill St, Boston, MA 02122

A tractor trailer took out the light pole. The pole was put back up but over a week later there is still no light up

CLOSED 2w ago #BCS-00145246

Resolved. Installed new 54W set-up.
Damaged Sign

1440 1432 Commonwealth Ave, Allston, Ma, 02134

Outside of Harry’s on Kelton St. The piece of wood is holding up the whole power line!

CLOSED 2w ago #101006455018

We apologize for the time it has taken to respond to this case. We now consider this service request closed. If this issue persists, please resubmit your case or call 311 to speak to an agent. Thank you, Boston 311.
Pruning Request

Everett St & Raymond St

Overgrown tree intertwined with multiple power and support cables. Respectfully request immediate assessment and corrective action to prevent collapse and hazards to safety. Power outage likely if branch succumbs to weight of snow.

CLOSED 2w ago #BCS-00144965

Noted. Private trees. The BPRD Urban Forestry Division does not maintain trees on private property. They are the responsibility of the respective property owner. There are also no branches interacting with the main power lines (group of 3 at the top of the utility poles). The wires the branches are contacting are the thickly insulated communication wires (cable and internet) that are owned by cable companies.
Dead Animal Pickup

20 Chapin Ave, West Roxbury, Ma, 02132

Dead rat on private road portion of Chapin Ave. West Roxbury near intersection with Preston Road. Location is about 6 feet away from utility pole.

CLOSED 3w ago #101006454679

Resolved. Rat removed.
Street Light Outage

114 Main St, Boston, MA 02129

CLOSED 3w ago #BCS-00144894

Resolved. Inspected gas lamp. Battery was not connected to the Solar burner and the gas was shut off. No odor of gas. There isn't a safety issue. Marked pole with yellow tape. Created a new work order (6011224) and assigned it to the Day Gas crew for repair. GG.
Street Light Other

54 Victory Rd, Boston, MA 02122

CLOSED 3w ago #BCS-00144890

Resolved. Dug out base. No damaged to the pole. Base had shifted. Straightened pole and secured it. GG JP PM.
Damaged Sign

8 C Allstate Rd, Dorchester, Ma, 02125

Problem with fire hydrant. Pole for snow visibility is bent down in front of Total wine& More store

CLOSED 2w ago #101006454609

Hello, this hydrant is privately owned and not mainted by Boston. Please reach out to the property manager for further questions.