BOS:311

Reports (147,680)

  • Contractor Complaints

    Intersection Of Holworthy St And Crawford St And Walnut Ave, Dorchester, Ma

    Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] If posted on poles, What is the TMP# on the posting: [EXCA-1763251] Date when this occurred: [04/06/2026] Time when this occurred: [07:45] Please specify details.: [Contractors setting up before school starts. Caller states, per permit, work starts at 9:30AM. Lane closed. Street is busy. Saturated with traffic and school busses.]

    CLOSED #101006602813

    Noted. Sorry for the inconvenience caused. Our inspector will address your concerns once on-site with the foreman from Feeney Brothers.

  • Street Light Knockdown

    Chestnut Ave & Hubbard St

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    Light pole has been hit by a vehicle and is leaning and appears to be failing.

    CLOSED #BCS-00186612

    Resolved.

  • Damaged Sign

    252 254 Adams St, Dorchester, Ma, 02122

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    Damaged sign

    CLOSED #101006602792

    Case Resolved.

  • Damaged Sign

    Intersection Of City Sq And Park St, Charlestown, Ma

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    ‘One way / do not enter’ sign down. Please re-install at Park St in Charlestown directly next to Prima restaurant.

    CLOSED #101006602774

    Case Resolved.

  • Damaged Sign

    Intersection Of Berkeley St And Cortes St, Boston, Ma

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    Sign has fallen down

    CLOSED #101006602641

    Case Referred to External Agency. This is under the jurisdiction of the Massachusetts Bay Transportation Authority. The MBTA confirmed that they have received this complaint. The appropriate district will be responding. Thank you.

  • Damaged Sign

    Intersection Of City Sq And Park St, Charlestown, Ma

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    Fallen stop sign

    CLOSED #101006602515

    Case Resolved.

  • Damaged Sign

    Intersection Of Vinson St And Geneva Ave, Dorchester, Ma

    Why is no one taking look at this stop sign

    CLOSED #101006602079

    Case Noted. Please inform the constituent that this sign/pole belongs to the MBTA, it is not BTD property.

  • Pruning Request

    452R E Eighth St, Boston, MA 02127

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    Utility Pauls left unattached and why is everywhere blah blah. My deck off upstairs is unusable because of the exposed wires hanging over my deck… Xfinity & Fios  ( not electricity ) they’re still wires. The have poles on both sides of my house. Trees are over 100 years old. The wires are installed use the tree breaches to hole wires.

    CLOSED #BCS-00186363

    Noted. Private property. The trees in the photos are on private property and are not maintained by the city. If you are having problems with your cable/internet provider reach out to them and they can maintain the poles.

  • Damaged Sign

    6 Goodrich Rd, Jamaica Plain, Ma, 02130

    Pole bent and both signs still attached to the pole | Public safety sign: [Yes] Type of sign: [dead end sign and a no parking tow zone sign on the same pole] Is the pole still there: [Yes]

    CLOSED #101006601948

    Case Invalid.

  • Damaged Sign

    44 Union Park, Roxbury, Ma, 02118

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    See case number: 101006578958 regarding damaged street cleaning sign at 44 Union Park. Please go ahead and close the case. A neighbor was able to find a bolt and reattached sign to pole.

    CLOSED #101006601934

    Case Resolved.

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