Reports (46,563)

in bound next to median | Where exactly on the pavement is the pothole: [On Roadway] Date when pothole noticed: [04/12/2026] Time when pothole noticed: [13:47]

Rats

Trash on the ground in front of the barrels at 57 Blue Hill Ave . Please cite owner. We are complaining all the time about rats. We need the City’s help with requiring these owners to keep their properties clean. 🐀

pothole | Where exactly on the pavement is the pothole: [In Gutter] What is the approximate size of the pothole: [unknwon] Time when pothole noticed: [06:51]

"BEST" Solomon Carter Fuller. Evaluation Office. I Reported To Front Desk But They Brushed It Off. I Was Told Not To Worry About It. This Object On The Floor Was Here In The Same Exact Place Last Time I Was Here In November.

Unkempt overgrown grass | Details: [Constituent states that there is construction debris blocking the sidewalk in front of this location] Exact location: [Sidewalk]

Constituent reports water damage, mold, and structural issues due to a porrly sealed/unsealed window in their apartment. Constituent states that the window is a large bay window, and that water damage has rotted the surrounding wood, causing dangerous structural issues, even to the point of the wall moving when it is pushed on. Constituent states that they don't have a contact for property management, and has been trying to go through the realtor they rented this unit from in the mean time. Constituent has pictures and videos of these issues and can provide them upon request. | Any children under 6 years of age: [No] Move in date: [02/01/2026] Owner's name and contact info: [Realtor: Michael Paredes, 929-444-0348, Evo Boston Property management doesn't have an available contact] Occupants name and contact info: [Same as Caller]

I would like to report an abandoned vehicle on Westbrook St, Boston, MA 02128. It is a dark GY HONDA CIVIC MA 6AEK42 that has been parked in the same spot for over two weeks without moving. Additionally, this is a recurring issue on this street, as many people leave their vehicles parked for extended periods of time. This creates difficulties for residents trying to find parking. We kindly request that the city consider installing signage to limit parking duration or take appropriate measures to prevent vehicles from being abandoned in this area.Thank you for your attention to this matter.

Caller states there is a dead rat in the middle lane. | Dead animal on sidewalk/roadway: [Roadway] Type of animal: [Rodent] Date when animal seen: [04/10/2026] Time when animal seen: [13:20]