Reports (445)

Constituent states he and his mother called 311 last night at 8:44 PM from 617-799-4209 regarding a mattress pickup. States there was a miscommunication between the call taker and his mother about the number of units in the building, which led to the call taker becoming frustrated and responding to her in a "snarky" manner and hanging up the phone when the constituent entered the conversation (phone was on speaker.) States he does not need a follow up but would like the call taker to be spoken to. | Case (SR) Type: [Miscellaneous] Referred To: [Boston 311]

Constituent states someone dumped a mattress on the corner of archdale and south st |

Abandoned mattress end of Beale St. This is at the walkway that connects Beale to Van Winkle St. Week 2

Disgusting mattress on sidewalk. No idea who dumped it

Constituent reports wires were pulled down by truck picking up mattresses at this location. Eversource notifed at 11:25pm | Case (SR) Type: [Wires: Downed/Low Hanging] Referred To: [LOW HANGING/DOWNED WIRE(S)]

Constituent states the shelter is infested with mice and cockroaches.Constituent states he has been sleeping on an air mattress for months and has been told they will order a bed but nothing has happened. Constituent states the heat does not work properly at the shelter and there is one fridge that does work properly. Constituent is requesting to be contacted. | Case (SR) Type: [Homeless Issues] Referred To: [PUBLIC HEALTH COMMISSION]

Mattress and trash for over 1 week. Needs to be removed 75 Archdale Rd

Mattress on ground, intersection of Park Dr. and Boylston St.

Mattress dumped on Meadow Road

Illegal dumping of mattresses.