Reports (390)

Graffiti on red line overpass. | Case (SR) Type: [MBTA] Referred To: [MBTA]

So bad it is hard to describe. The worst area is underneath red line overpass. May need more then just pothole filing. Hard to drop a pin on the spot in this area. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

Dangerous sidewalk hole between the 11 W Broadway Starbucks and the Red Line/Broadway T entrance. ***Per Public Works: MBTA | Case (SR) Type: [MBTA] Referred To: [MBTA]

Constituent states "As a resident of South Boston who travels Pappas Way to Reebok’s HQ on Drydock regularly, I would like to voice a frustration that many share at the intersection with Summer Street. The recent design of the intersection has been very helpful for those already on Summer. However, if you are traveling from Drydock or Pappas Way, it has become a very difficult to navigate. For one, the light is not green long enough. This means that agitated drivers will turn left on red lights regularly. This obviously isn’t safe for anybody – drivers on Summer, pedestrians, or cyclists. My two proposals involve left-only lanes: 1. Since exiting Drydock is already two lanes, my proposal would be to make the left lane an only-left. The right lane would be dedicated to drivers going straight onto Pappas, or turning right on Summer (facing Pumphouse Road). And since there are no longer right hand turns on red, this wouldn’t create a new congestion area. Instead, it would alleviate the traffic of those wanting to reach Pappas Way, but are stuck in the left lane behind drivers ahead of them turning onto the Raymond L. Flynn Memorial Bridge. 2. Opposite Drydock – Pappas Way – unfortunately only has a single lane for each direction. My proposal would be to shift the double-yellow center lines slightly closer to the small surface lot at the corner. This would allow for enough space for drivers wanting to reach Drydock. They would be able to go around traffic unable to turn left onto Summer Street (facing Pumphouse Road). Unfortunately, drivers on Pappas Way facing Drydock are unable to identify which traffic is turning onto the RLFM Bridge, which traffic is travelling towards them onto Pappas Way, and which traffic is turning with them onto Summer Street." |

The mopeds and delivery drivers on Boylston St. are out of control. There were almost 30 bikes lined up and parked there this afternoon. I observed multiple illegal activities in just the minute or so it took to walk the length of the block; moped driving on the sidewalk, multiple mopeds driving straight through red lights, and a moped driving the wrong way down Boylston St. They all have no regard for traffic laws or safety. Where are the police? This is unacceptable.

Constituent states "Yet again another nightmare on the train, orange line was completely shut down this afternoon and on my way home on red line to Ashmont the train is full of trash as well as some crazy people, it’s not safe to travel the train anymore late at night, this city has gone down, just got back from DC and NYC and their trains are fabulous and clean". | Case (SR) Type: [MBTA] Referred To: [MBTA]

On the city website page for Bluebikes it says: “We also want to be sure all major transit stations and stops are served by bike share stations.” In effort to address that here is a list of T and commuter rail stations in or immediately bordering Boston without a Bluebikes station nearby or which could use improvement: Blue Line: * Suffolk Downs * Woods Island * *Airport (South & north sides of station) * *State Street (South & North entrances) * Bowdoin Green Line: Trunk: * Science Park * *Haymarket * *Park Street * Boylston * Arlington * Hynes Convention Center * *Kenmore Square (East side of station) B Branch: * *Blandfold Street (South side of station) * Boston University Central * Amory Street * Packards Corner * Harvard Avenue * Griggs Street * Allston Street * *Warren Street (Outbound side) * Washington Street * Sutherland Street * *Chiswick Road (North/East side of station) * Chestnut Hill Avenue * South Street C Branch: * *Cleveland Circle D Branch: * Fenway * Longwood (in Brookline, on the border of Boston and connected by a bike path) * *Reservoir (in Brookline, on the border with Boston) E Branch: * Prudential *<truncated>

Freedom Trail Commission - red line on freedom trail on new North Washington St is worn out already. Bridge recently opened. Red line needs repainting or use long lasting brick. Let’s make Boston looks it’s best as tourist season arrives. Thank you | Case (SR) Type: [Mass DOT] Referred To: [Mass DOT]

ecently, I noticed that Roslindale Square is, despite being a major neighborhood center inside the city of Boston, classified as Zone 1. This means that passengers trying to go between other parts of Boston, usually Forest Hills, have to pay over $6 each way or suffer through traffic on a slow bus. Other parts of Boston, which have similar amounts of low-income residents, have much more equitable transit. Dorchester, for example, gives passengers the choice between riding a bus (some of which are free, thanks in no small part to you) or paying just $2.40 for a commuter rail ticket. Meanwhile, Roslindale, which has been considered a candidate for an orange line extension, has seen no such improvement in its transit equity. Because of this, ridership on the Needham line suffers (it has no zone 1a stations that aren't also orange or red line stations), and many residents are forced to sit through bus traffic or simply choose to drive. Other commuter rail stations similar distances from North/South station are considered zone 1a stations, such as Chelsea, Boston Landing, and Fairmount, so it would make sense to have Roslindale be considered the same. | Case (SR) Type: [ONS Coordinator Issues] Referred To: [ONS: ROSLINDALE]

Dear Mayor and staff, I usually don't write to mayors or state officials and perhaps I am doing so now because I honestly hope this city I love more than any other city can improve its public transportation so I don't have to make the hard choice to leave. Background: I recently became a mother and it was a difficult birth with extended hospital stays for both me and my child. When my husband and I returned to work, we commuted via the red line. Ten years ago, the red line trip to work took me 20 minutes. Now it takes 40. My husband's trip that should take 40 minutes is now usually 70. That's almost double the time from years past. So what does this do for a family on the day to day? It wears us down in very real ways. On most days my husband doesn't see his baby before she goes to sleep. I then become essentially a single parent on weekdays because my commute is the shorter of the two parents. Because of this, I have been slower to recover from my health post partum health challenges. Things like a mislabeled train that says Braintree instead of Ashmont sound inconsequential but for a sleep-deprived, harried new parent, this means getting on the wrong train and adding another 30 minutes t an already long commute. We have thought about buying a 2nd car but with that comes more expenses especially for parking. We feel trapped. For these reasons we need to consider moving to another city that isn't so hard on new parents on a daily grueling basis. Just getting to and from work is exhausting. We chose our housing to be close to an mbta line so we wouldn't need an extra car and we could be more environmentally conscious commuters. It has not panned out the way we hoped. The commuter rail is available but the cost is nearly triple the rate of a regular transit fare and we cannot make that work. My husband and I are both in nonprofit work--I am an arts administrator and he manages a space that improves access to STEAM education for historically marginalized communities. We are also both people of color working to help organizations be more accessible and inclusive so that the path for others will be easier than ours. In my line of work I have seen many artists leave Boston because of the rise in expenses. I want to hold fast to this city because it has always been my soul city. And that's why it's breaking my heart that I am realizing I might have to leave before it burns me out. So many artists and community workers and parents (and everyday hardworking people) have demanding responsibilities...and the persistent difficulties and extra time that an arduous commute entails can really make life truly miserable. I don't know how much can be done for our ailing transit system and I know you have your own obstacles and challenges. I have wondered a few times while writing this if I should even send it. The problem seems so huge, like our city is literally stuck and can't move forward. I hope I can hold on and stay. I love my work and my city. But I am losing energy and feel very worn thin because getting to and from work is work in itself. It's sapping us of critical time we need to handle the things life throws at us. A transit problem isn't just about transportation. It influences many parts of our lives because it impacts the time we have in a day to get by. Thanks for listening and for the monumental (and thankless) work you do. | Case (SR) Type: [Miscellaneous] Referred To: [INTERGOVERNMENTAL RELATIONS]