Reports (17,681)

carbon detector is not working | Any children under 6 years of age: [No]

The constituent is a retired veteran in his 70s. The constituent states that his bathroom is not working and currently flooding. The constituent states that he called the maintenance people from the property and stated to him that he cant go til tomorrow. The constituent stated this is an emergency that the water is getting worse and all over the floor in his apartment. Requesting assistance with this matter. I called the ISD at 6:21pm to report this matter. | Any children under 6 years of age: [No] Move in date: [10/01/2017] Owner's name and contact info: [Commonwealth housing] Occupants name and contact info: [Same as Caller]

fire dept responded to a call and the house was in hoarding condition and need something done. | Any children under 6 years of age: [No] Move in date: [05/01/2023] Occupants name and contact info: [UNKNOWN] Written rental agreement: [No]

Landlord informed tenant that the hot water would be out from about 10am-1pm, when she just contacted her landlord at 5pm asking for an update she was told it would be another 1-2hours until the hot water was back on. Constituent has a 3 year old and is 8 months pregnant. Needs hot water to clean dishes, cook food and bathe her child. Contacted ISD on call @ 5:03pm. | Any children under 6 years of age: [Yes] Owner's name and contact info: [Juliet Paul: 617-347-1365] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Constituent states that there was a sewage pipe that bursted and now is backing up in her unit. | Any children under 6 years of age: [No] Written rental agreement: [Yes]

Constituent states that she has a leak in her bathroom for thhe las 2 months and no one has come to address it. | Any children under 6 years of age: [No] Written rental agreement: [Yes]

Tenant has been reaching out since she moved in last year to clean up the front and back yards, as well as the front and back stairs. The stairs are broken and there is construction debris all over the yard. Constituent is disabled and can not safely enter and exit the home. The stove was broken for months and was only just fixed because the tenant threatened to report him to her section 8 case worker. There was also a roach infestation. Constituent is fearful of retaliation from landlord for reporting these issues but has no other option. | Any children under 6 years of age: [No] Move in date: [06/01/2023] Owner's name and contact info: [617-750-6177, dnginvestment810@gmail.com] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Inspection needed | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Constituent states unsatisfactory living conditions / not feeling safe because of broken egress locking issues and mold | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Spanish speaking constituent on call w/ an interpreter. Constituent states that the bathroom toilet is loose, not working/flushing properly. There's a bad odor throughout the entire apartment, causing diziness for his children and wife. The smoke alarm goes off every time they cook- and they have only been able to order takeout. Lease began on 5/1 and began reporting the issues to the realtor and landlord on May 6 the day the family moved in. Landlord advised that the issues would be fixed but no one has yet to come to the unit. Pregnant wife and 2 children Age 10 and 12. | Any children under 6 years of age: [No] Move in date: [05/01/2024] Owner's name and contact info: [Unknown] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]