Reports (49)
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Unit Pricing Wrong/Missing
100 City Hall Plz, Ste C, Boston, Ma, 02108Store name/location: [CVS 423 west broadway south boston] When did this happen: [08/29/2025]
CLOSED #101006272171Case Noted. Insufficient information provided for W&M to respond.
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Unit Pricing Wrong/Missing
2981 Washington St, Roxbury, Ma, 02119Item and spaghetti Store name/location: [2981 Washington st, Roxbury Market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [caller went to the register, was given a price. When she presented her EBT card she was given a different price]
CLOSED #101006202389Case Resolved. The store was not priced. We educated the store and dropped off the item pricing law we will go back in a few weeks to see if the priced the store. This should resolve anyone having to ask for prices. The store is required by law to have the item priced or shelf tagged.
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Unit Pricing Wrong/Missing
69 E Berkeley St, 69 1, Roxbury, Ma, 02118Item and Popcorners and store brand Jelly beans. Store name/location: [711] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Popcorners are listed for $2.99, the bag rang up for $3.99 at the register. The store brand jelly beans were also charged a $1 more at the register than what it was listed for.]
CLOSED #101005781848Case Noted. no 7-11 at this address. We went to 55 Berkeley St. and the store did not have these items to verify this discrepancy. We could not notify or call the consumer there was no call back information to find out the store location.
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Unit Pricing Wrong/Missing
210 N Harvard St, Allston, Ma, 02134Item and Pastry items Store name/location: [Sofra Bakery] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent reports the bakery charges extra tax beyond what is allowed on items, they say this is an "appreciate fee" and is not disclosed.]
CLOSED #101005777687Case Resolved. the store did have a sign posted about the appreciation fee but not how much it was. A customer can refuse the fee also but has to tell them. We told them to put the % charged etc on the sign.
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Unit Pricing Wrong/Missing
710 American Legion Hwy, Roslindale, Ma, 02131Item and Chicken Pricing say 3 pieces chicken. When the resident ordered 2 legs and something else they said no .and the signage does not say that. Store name/location: [Pricing wrong.Signage on the window] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [No public Bathrooms,When the resident did get the meal it was cold and hard,]
CLOSED #101005723866Case Noted. 3 for $5 chicken was the September promotional "Special". Not available as of October 1st.
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Unit Pricing Wrong/Missing
94 W Cedar St, Boston, Ma, 02114Laundry drying time | Store name/location: [West Cedar Dry Clean & Laundry] Product Size: [N/A] When did this happen: [12/11/2023] Details: [According to https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93/Section18B there needs to be signage concerning drying time prices at coin-op laundromats. There is no such sign here, and multiple dryers are out-of-order (eating coins) without being marked as such. In particular, Dryer #12 failed to work today, after consuming $2 without return. There was no attendant at the time, and there regularly isn't in the evenings.]
CLOSED #101005198235Case Resolved. dropped off law #12 was working today broken was scratched in but machine worked when money was put in.
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Unit Pricing Wrong/Missing
30 Corinth St, Roslindale, Ma, 02131Item and regular paper bags Store name/location: [the village market on 30 corinth st in roslindale] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [constituent called to report a store is charging 25 cents for brown paper bags. She told him that he couldn't charge that much and was screamed at by the person in the store.]
CLOSED #101005171485Case Resolved. Location is in compliance. Inspector confirmed bag price is posted and is the correct type of bag.
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Unit Pricing Wrong/Missing
450 Melnea Cass Blvd, Roxbury, Ma, 02119Item and plastic bags Store name/location: [Tropical market] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states the business is charging 25 cents per bag used by the customer. Constituent states the price has increased alot and is requesting inspection.]
CLOSED #101004756003Case Resolved. the store can must charge at least 5 cents they can charge more if they want. If the price goes up for what they pay for the bags the price they will pass the cost along. They are not in violation.
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Unit Pricing Wrong/Missing
14 Allstate Rd, Dorchester, Ma, 02125Item and Batteries (20 pack AAA batteries) Store name/location: [Best Buy] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states the store was refusing to sell the products (batteries) at the advertised price. States the batteries were advertied for $16.99 and the cashier was stating the batteries were ringing up for $25 which was not the advertised price.]
CLOSED #101004722566Case Resolved. there were no 20 packs of batteries on the shelf. The inspector informed the manager if a sale sign states a price he must honor it.
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Unit Pricing Wrong/Missing
1772 Dorchester Ave, Dorchester, Ma, 02124Item and Store name/location: [Wells Liquor Mart 617-288-3575] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [caller got to register wasn't asked if she wanted debit or credit, and was given awithdrawel rcpt but never got a register slip with items or prices]
CLOSED #101004668313Case Resolved. The inspector educated the owner to give a itemized receipt with the debit card receipt.